Michelle H.
Customer service was helpful
Customer service was helpful. I wish there were more in-depth instructions on contraindications to using. I have a lot of precancerous cells that are currently being treated. My dr told me not to use the red light, but what about the blue, yellow and green?
Response from spacetouch.comSep 14, 2026
I want to be honest rather than guess: I'm not able to tell you whether blue, yellow, or green light would be safe given your specific treatment for precancerous cells. The reason your doctor may have cautioned against red light could be specific to your treatment protocol in a way that also applies to other wavelengths, or it may not — that's really something only your doctor can assess with full knowledge of your diagnosis and treatment. We'd genuinely recommend going back to your doctor with this exact question (blue/yellow/green specifically, not just red) before using any mode on the device. Your safety matters more to us than a sale or a session, and we'd rather you check first. Thank you again for flagging the gap in our instructions — that's valuable feedback.