Spa and EquipmentReviews of spaandequipment.com

I recommend Spa & Equipment to every colegue...

I love microdermabrasion crystal it's amazing Thank you so much :)

Very professional & was received in timely manner ... Product was just as appeared on site. Very happy ! Thank you

I love this chair, great value. I will be ordering a second one and I will not hesitate to order from this site. I had a question about the stool and I texted them a message and a real person called me to answer my question, you don't find customer service like this very often.

I have ordered a facial steamer, towel warmer and a mag lamp from spa and equipment. I am very happy with all three. As for my last experience I am very reluctant to order from spa and equipment again. I ordered my mag lamp, received it quickly which I thought was awesome. I opened the box and went over the directions and what parts it had. According to the parts list I was missing a part. And one of the screws was not fitting into the base. I called and was told that they always double check their shipments so that there couldn't be a part missing. After arguing about that, I asked to do an exchange and was told I'd have to pay a 15% restocking fee and more shipping. I totally disagree with that. I felt the staff was condescending when speaking with me. I was pretty angry on the phone. I then decided to reopen the box and go thru it again. My husband came down to my shop to help me. We discovered that all my parts were there but that they had sent me the wrong directions and parts list. Very frustrating. As for the screw that didn't fit my husband mickey moused it enough to fit, rather than exchange it and pay a restocking fee and more shipping. I'm sorry but I'm not sure I will be ordering again.

Bought a new Cleo pedicure chair.. Excited when I got it.. Started hooking everything up and realized it didn't have a drain pump on it!!!.. Make sure you order a drain pump unless you have a drain in the ground.. Other than that everything was good.. Love the chair!!

Great experience! We will shop again. Thanks

I was extremely happy with our product. I was especially pleased with the service after the sale. I had some questions and spoke with Ed. He answered all of my questions and was very pleasant.