Disappointed
Damaged equipment
I love the tray I ordered. Only problem it looks used. It has several scratches and dents.
Spa and Equipment is listed under Physical Aids in Pacoima, California.
Spa and Equipment (spaandequipment.com) has 149 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Disappointed
I love the tray I ordered. Only problem it looks used. It has several scratches and dents.
Mr. Zarifa M. E.
this cart, I guess because of its inexpensiveness, has a wheel barrel like function, making carriage a bit difficult, having to carry and push, instead of just pulling, which would be easier. please, send ur next best carts, because, ill probably b exchanging.
Dr. O.
I ordered my machine over a week ago. I received an email receipt but there is no way to track my shipment. I am not sure if it has even been shipped out. The customer service rep was very helpful and nice. But I don't have my machine!!!!!!
Sheryl M.
When I ordered my beauty stool the picture showed a ring around the bottom. I was looking for this feature. What I rec'd doesn't have this. I called and was told that stool is no longer available even though the catalog has it listed. I will not pay the restocking fee and postage to return this item, therefore, I'll keep it and be done with it, but never be completely happy either.
Response from Spa and EquipmentJun 10, 2014
Dear Sheryl, i am so sorry to hear that but i have been looking at the pictures and they don't have round metal around the base did you check on our website or maybe somewhere else? BEst Regards, Andrew Hart
S.Steitzer
The communication at this company needs improvement. They need to implement a confimation email as well tracking information. the lack of these tools negate the "convenience" of buying on line as you are require to chase down information via telephone. Not suitable for fast pace businesses.
Response from Spa and EquipmentMar 4, 2014
Sorry for not providing enough communication for your satisfaction, we are trying our best to serve everybody, please let me know if i can help you in any way. our number is 1.800.418.0830 ext 101 Andrew
Mike E.
When we set this up it was nice but mat estes wish it had coll feature too like the other we have, I do not know if I would of purchased this again. I had a different one I was going to order but they talked me into this one
Response from Spa and EquipmentDec 9, 2013
We have the cold and Hot steamer and we can give you good price on it as well. But from experience we have had more than 5 different brands and different qualities, all the cold steamers tend to brake down quicker because the mechanism is very fragile compare to hot steamer. Our sales man was offering you the correct information and we want you to be happy rather than having broken machine after couple of months or years, thank you