At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
solutionbased.com
Website
solutionbased.com
Category
Health Equipment
Location
Pacoima, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Even though the items I needed were not available online, a company representative responded to my email inquiry. She enabled the purchase quickly.
Response from SolutionbasedJul 16, 2023
Thank you for sharing your positive experience! We're glad our representative was able to assist you promptly and enable your purchase. We appreciate your support!
DM
Denise M.
The chair fit is not quite right for a tall person
The back support is too tight- it feels like I am falling forward. Maybe if there was a way to adjust it. Being able to lean back slightly would be more comfortable. The tolieting hole is a little too large, it feels like I am going to fall through- maybe the seat front to back is not quite deep enough.
Response from SolutionbasedJul 12, 2023
Thank you for sharing your feedback with us. We appreciate your input and understand your desire for more adjustability. We do offer other shower chair models with additional adjustments, but they come at a higher price point. With a $200 shower chair, it becomes challenging to incorporate multiple points of adjustment. Nonetheless, we will take your comments into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to us.
MA
Melissa A.
Very Helpful and knowledgeable.
Very Helpful and knowledgeable.
Response from SolutionbasedJul 16, 2023
Thanks for taking the time to review us.
WJ
Wallace J.
SG3 Shower Bench
I started by doing research, I quickly found that there were only a couple of items on the market that fit my needs, after talking with customer service and explaining exactly what I needed and what I was looking for they offered me three different models of which I chose the SG three for my needs, I also must mention that they the phone promptly and answered all of my questions in detail, I purchased my chair and it arrived within 2 to 3 days promptly, I started using my chair on July 26, 2023 and as of July 3, 2023 would be the seven day mark, I must say that the chair performed exactly as advertised, I needed a chair that could rotate that would enable me to sit down easily and also to slide into my shower to perform personal hygiene, my overall comment about this chair is that it is excellent! The height of the chair can be adjusted for most bathtubs and shower steps, the legs are very sturdy the chair does not wobble even if you must adjust yourself while being seated which makes me feel very confident that I'm not going to fall, just note my last shower chair I adjusted my weight to sit back in the chair and the leg gave out fortunately my CNA was there to catch me, the chair glides very easily it makes it much easier task for the CNA to maneuver me in and out of the shower, I wasn't concerned about the color but I do like the silver platform with the black chair. The chair is very sturdy and is wide enough to make you feel comfortable while in the chair including the seatbelt, the cutout is perfect for cleaning underneath, my thoughts about the chair itself while showering, it can feel hard to the back of the legs or bottom, I suggest adjusting the height for the legs until the comfort level is set, I notice that when my legs dangle I am uncomfortable, but when my legs rest on the floor I am comfortable. My apologies about not knowing the weight but my CNA who is 5 foot 100 pounds said the chair was somewhat heavy because of the "good construction" but still light enough for an elderly person to maneuver.
My Pros for this chair would be: the rotation of the chair along with the gliding mechanism, and the cutout of the seat along with the sound construction of the chair.
It was also very easy to put together, my son put it together and approximately 10 to 15 minutes.
My cons for this chair would be: the price which by the way I think is well worth it, because of the warranty and construction, also the chair could use a shower holder.
Also possibly a way to have the CNA release the chair from either side, I'm not sure if this something that could be retrofitted or added to the new chairs that are constructed, sometimes it is a little difficult for the CNA to reach into the shower and released chair from the side that it is locked into. I also noticed that the placement of the release buttons seem to be right underneath the legs so that you have to lift them to release the chair for glide or quotation.
Overall the chair is very nice, I also was fortunate enough to attend the abilities Expo, and I ran into the individual that invented the chair, I express my thoughts and ideas and he was very forthcoming, I was also glad to hear that one of the recommendations that had was a shower holder, he has already made plans to add one to the product. I have gone through two shower chairs, both were because of the construction of the legs that either gave way or bent while being seated and bathing, again this makes it well worth the price because the warranty is guaranteed for life, the inventor did not offer me any money for this review or give me any free products for my review, his only concern was that he was not getting enough detailed feedback from customers about details of the chair, I'm doing this because I want to help other people like myself in need that need detailed answers about a product that will help them in their daily lives and possibility to have them perform personal hygiene on their own
Response from SolutionbasedJul 11, 2023
Thank you for taking the time to share your detailed and thoughtful feedback! We're delighted to hear that the ShowerGlyde SG3 has met your specific needs and performed exactly as advertised. Your positive comments about the chair's rotation, gliding mechanism, and sturdy construction reinforce our commitment to providing high-quality solutions for individuals like yourself.
We appreciate your valuable insights on the chair's comfort adjustments and the suggestion for a shower holder. Rest assured, your feedback has not gone unnoticed. We constantly strive to enhance our products, and your input will be instrumental in our ongoing improvements.
It was a pleasure meeting you at the Abilities Expo, and we're grateful for your engagement and openness. Your willingness to share your experiences and suggestions is invaluable to us and the community we serve.
Should you ever have further thoughts or questions, please don't hesitate to reach out. We're here to ensure that our products continue to meet and exceed your expectations. Thank you for being an integral part of our community and for your genuine dedication to helping others.
TA
Tim A.
Shower buddy parts
Use the search feature on Web site to find the find the parts for your model . The front wheel and seat I bought were a perfect fit.
Response from SolutionbasedJul 3, 2023
Thank you for your review. We're glad to hear that you found our website's search feature helpful in finding the right parts for your model. We strive to make the shopping experience as convenient as possible, and we're delighted that the front wheel and seat you purchased were a perfect fit. If you have any further questions or need assistance, please feel free to reach out.
LW
Lisa W.
Very pleased with the shower wheel…
Very pleased with the shower wheel chair. I have not used it in the shower yet, will do when in a cameo in maine in august but I love how it fits through the bathroom door so can get my 93 yr old mother out safely. Shes gets very shaky leaving the bathroom,
Response from SolutionbasedJul 3, 2023
Thank you for your review. We are thrilled to hear that you are pleased with the shower wheelchair. We understand the importance of ensuring the safety and well-being of your mother, especially during transitions in and out of the bathroom. We hope that the chair continues to provide the necessary support, and we wish you a wonderful time in Maine in August.
SP
Sandra P.
Nicely designed
Fast delivery, well engineered product. Mostly plastic so I don't know how long it will last. Very difficult to set brakes on wheels.
Response from SolutionbasedJul 2, 2023
Thank you for your review. We appreciate your positive feedback on the design and fast delivery. We apologize for the difficulty you experienced in setting the brakes. We will take your feedback into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to contact us.
RA
Raenell
Pleased
Arrived on time and the ordering process was very easy. Haven't had an opportunity to have my mother use the chair yet, but I'm excited for her to try it!
Response from SolutionbasedJun 19, 2023
Thank you for your review! We're glad to hear that your ordering experience was smooth and that our delivery was on time. We hope your mother finds the chair comfortable and convenient. Wishing you both a positive experience with our product!