Verlinda W.
Great customer service
Great customer service. Shower Buddy did not disappoint
Response from SolutionbasedSep 29, 2021
Thanks for taking the time to write a review. Showerbuddy team appreciates it!
At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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269 approved reviews, newest moderated first
Verlinda W.
Great customer service. Shower Buddy did not disappoint
Response from SolutionbasedSep 29, 2021
Thanks for taking the time to write a review. Showerbuddy team appreciates it!
Olga V.
Oscar at ShowerBuddy has been very helpful in making this device work for our situation. Recommend this company to anyone who is looking for solutions to improve the accessibility of their house.
Response from SolutionbasedSep 29, 2021
Thank you Olga. We appreciate the review and kind words.
Russell G.
My wife and I really like our shower buddy! Because we have a limited income, we wish insurance would have covered the cost of it. That is the only reason why we didn’t give it 5 star rating.
Response from SolutionbasedSep 29, 2021
Thanks for the feedback Mr. Greene and thank you for the trust you put in a Showerbuddy product.
Edward G.
my wife was afraid of the shower buddy. My sons and I assembled it and showed that it would support our weight and that she had noting to worry about. It is now assembled and has never been used. Not a drop of shower water has touched it yet you would not allow an even partial refund. Now I'm stuck with a device that cost me $3400 trying to unload it on eBay. I'm not happy and would recommend friends not to buy this machine because of your return policy. Too bad. The thing is ingenious and easy to use
Response from SolutionbasedFeb 14, 2022
Thank for taking the time to write a review. We are sorry about your experience with SB. We will reach out to you by email.
Heather D.
The ShowerBuddy is good because the seat has a cushion and it's easy to move around. The thing was I needed something for the bottom part of the back.
Response from SolutionbasedFeb 14, 2022
Thanks for taking the time to write a review.