At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
269 approved reviews, newest moderated first
Patricia A W.
I am delighted with the shower stool, thank you Israel.. Do I have to worry about the stainless steel legs rusting? It is a lovely addition to any shower.
Response from SolutionbasedSep 5, 2023
Thanks for the 5-star review. We recently changed the legs to stainless steel. You shouldn't have any trouble with it. If anything comes up please reach out to us. We are always happy to help.
Karen B.
shipping was right on time. Was easy to set up and charge. Wish I would have known about this tub lift a long time ago. Have told many about this item to help make things easier for them.
Response from SolutionbasedAug 15, 2023
Thank you so much for taking the time to share your feedback! We're thrilled to hear that the shipping was prompt and the setup process was smooth for your new tub lift. It's wonderful to know that the convenience of this product has left a positive impact on you. We completely understand that discovering helpful items like this can make a significant difference in daily life, and we're grateful that you're spreading the word to others. Your recommendation means a lot to us, and we're glad to have been able to contribute to making things easier for you and your loved ones. If you ever have any more feedback or questions, please don't hesitate to reach out. Wishing you continued enjoyment and convenience with your tub lift!
Janet B.
I ordered from Canada they gave me a good price and delivered it as fast as they could Making sure my order would arrive I be used it once so far and I look after my Dad so he is really happy to be able to take baths now his response was it’s neat
Response from SolutionbasedAug 13, 2023
Thank you for taking the time to share your experience, Janet Bibeau! We're thrilled to hear that you had a positive ordering and delivery process. It's wonderful to know that your Dad is enjoying his baths and finding comfort in using our product. If you have any questions or need further assistance, please don't hesitate to reach out.
BL
We were looking for a well made sliding shower transfer bench and about gave up until we found the ShowerGlyde. All of the others were made of thin aluminum tubing like a walker is made of and only offered a one-year warranty. ShowerGlyde's tracks are extruded aluminum and the seat travels on ball bearing rollers. We have a wide shower and customer support quickly answered all of our questions regarding sizing and heights. When we opened the box, everything was well packed and the assembly instructions were the most readable ever supplied with a product. Assembly took less than an hour from opening the box to completion using just an allen wrench for a tool. We paid a little more for this than the low quality alternatives, but it was well worth it.
Response from SolutionbasedAug 13, 2023
Thank you for sharing your experience with the ShowerGlyde sliding shower transfer bench! We're delighted to have been able to provide you with a high-quality and well-designed solution that meets your needs. It's fantastic to hear that our customer support was able to assist you in finding the right fit for your shower. We take pride in ensuring our products are easy to assemble and well-packaged for your convenience. Your satisfaction is our priority, and we're glad that the investment was worth it for you. If you ever need further assistance or have more questions, please feel free to reach out. Enjoy the enhanced bathing experience!
Lawrence G.
Shipment was very fast. The chair works perfectly. This was for wife who has a prosthetic leg and only way she is able to tub bath.
Response from SolutionbasedAug 13, 2023
We're so glad to hear that the shipment was swift and that the chair is working perfectly for your wife's needs. It's heartwarming to know that our product has been able to provide a convenient solution, enabling her to enjoy tub baths comfortably. If you have any more feedback or questions in the future, please don't hesitate to reach out. We're here to assist and ensure your wife's bathing experience remains as seamless as possible. Thank you for choosing our product!
Kevin
Great customer service over the phone
Response from SolutionbasedJul 25, 2023
Thanks for taking the time to review us. We appreciate it.
Lisa
The glide system is superior! The concept is superior! Very sturdy. However the seat is not as comfortable as past commode over the toilet so my family is having to swap out the two for shower days. I also miss the safety of having an arm handle on the inside edge.
Response from SolutionbasedJul 18, 2023
Thank you for sharing your thoughts on the ShowerGlyde. We truly appreciate your kind words about its superior concept and sturdiness. Your feedback is invaluable to us as we continually strive to enhance our products. We apologize if the seat hasn't met your comfort expectations. We understand the importance of a comfortable bathing experience, and we will take your feedback into consideration for future improvements. We also appreciate your feedback on the armrest and happy to annouce that we are working on adding them as an accessory. This should be coming by the end of the year. If you have any further feedback or need assistance, please don't hesitate to reach out to us. We are here to ensure your satisfaction and provide any necessary support. Thank you once again for your kind review and for choosing our products.
Charles
Value, fast shipping
Response from SolutionbasedJul 18, 2023
Thanks for the review.