Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased reviews

Showing 219 reviews with 5 stars · Clear filters

Julie
Oct 20, 2026
Excellent service and product
I can’t say enough great things about Israel‘s customer service support. He walked me through selecting the right chair, placing the order,and putting it together. He was always helpful and happy to help. My mom used the chair for the first time last evening and my mom loved it!
Response from SolutionbasedOct 20, 2026
Thank you for your kind words! It was a pleasure helping you find the right chair and get everything set up. Hearing that your mom loved her first shower made my day! Please reach out anytime you need a hand. —Israel
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Katherine W.
Oct 11, 2026
Thank you so much for you excellent…
Thank you so much for you excellent service. This was for my 84 year old mother that lost her charger to the bath lift i bought from you. She loves it.
Response from SolutionbasedOct 20, 2026
Thank you for your kind words! we are glad we could help with a replacement charger and that your mom is enjoying her bath lift. Please reach out anytime you need a hand!
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John D.
Oct 3, 2026
Ordered shower cair push pens perfect…
Ordered shower cair push pens perfect fit
Response from SolutionbasedOct 20, 2026
Thanks for the review.
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Robin M.
Aug 3, 2026
Product came promptly
Product came promptly. When one accessory did not work as we expected, we were able to return it for a refund without question.
Response from SolutionbasedAug 4, 2026
Thank you for taking the time to share your experience! We’re glad your order arrived promptly and that our return process was simple and hassle-free when the accessory wasn’t the right fit. We want every customer to feel confident shopping with us, and we’re always here if you need help finding the best solution. Thank you again for your support!
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Nabeel T.
Jul 28, 2026
Best in shower transfers
I don't have words to describe how I feel. I was able to go to shower at home after 10 years. Though I have taken shower at rehabs and hospitals but never at home until I got ShowerBuddy SB1.
Response from SolutionbasedJul 28, 2026
Thank you so much for sharing this. Knowing the ShowerBuddy SB1 helped you shower safely at home for the first time in 10 years means more to us than words can express. This is exactly why we do what we do. We’re honored to have played a small part in helping you regain this important piece of independence at home.
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Tim Ewing Inc M.
Jul 13, 2026
Easy to Order
Easy to Order. Fast shipping
Response from SolutionbasedJul 29, 2026
Thanks for the feedback and 5 star review.
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Kathy M.
Jun 23, 2026
Super customer support
Emanuel is awesome
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RIIMIC
Jun 15, 2026
My first time with your company
My first time with your company. I ordered a pair of shower stools and they never got shipped. No one said why until I called. Then I got an agent who was very helpful and processed a new order albeit a much higher price. I oped the boxes today and the stools are gorgeous!
Response from SolutionbasedJun 15, 2026
Thank you for sharing your experience. We sincerely apologize for the initial shipping issue and the lack of communication regarding your order. That's not the experience we strive to provide. That said, we're glad our team was able to assist you and get everything resolved. Most importantly, we're happy to hear that your shower stools arrived and that you love them. We put a great deal of care into the design and quality of our products, so hearing that they are "gorgeous" means a lot to us. Thank you for giving us the opportunity to make things right, and we truly appreciate your business. We hope you enjoy your new shower stools for many years to come.
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