Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased reviews

269 approved reviews, newest moderated first

Tom P.
Nov 6, 2023
Helpful advice on phone
Knowledgeable about product
Response from SolutionbasedNov 8, 2023
Thanks for the feedback.
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Anita C.
Oct 25, 2023
My father has his life back
The lift chair we got to help my father up after he has fallen is a blessing. It allows us to get him up with lifting him ourselves,avoiding further injury to him or us. He is unstable on his sonetimes and it has keptvhim fron enjoying his life to the fullest. We purchased a second chair so that we can keep one at home and one in the car at all times it has given him his life back my family and i cant thank you enough thank you from the bottom of our hearts
Response from SolutionbasedOct 25, 2023
Your heartfelt review deeply moves us. It warms our hearts to know that the SolutionBased bathlift has made such a positive impact on your father's life, providing both comfort and safety. Your decision to have one at home and one in the car demonstrates incredible foresight and dedication to ensuring his well-being. It's stories like yours that inspire us to continue our commitment to providing solutions that enhance lives. Thank you for entrusting us with your family's safety and allowing us to be a part of bringing joy and freedom back to your father's life. Your gratitude means the world to us.
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Charles J.
Oct 12, 2023
The online ordering was easy and I…
The online ordering was easy and I received the package on time. I was very satisfied with the service.
Response from SolutionbasedNov 8, 2023
Thanks for the feedback. We appreciate it.
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Sherrie E.
Sep 29, 2023
The Transfer chair is exactly as it was…
The Transfer chair is exactly as it was described. Fast delivery and a well made product.
Response from SolutionbasedOct 3, 2023
Thank you for your fantastic feedback! We're delighted that the ShowerGlyde SG3 Transfer Chair met your expectations and that you experienced a smooth and speedy delivery. Quality and accuracy are paramount to us; we're thrilled that our product aligns with your needs. Feel free to reach out if you have more questions or need further assistance. We appreciate your support and hope the ShowerGlyde SG3 continues to serve you well!
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Hope T.
Sep 18, 2023
I was able to get a new cover for my…
I was able to get a new cover for my bath chair
Response from SolutionbasedOct 3, 2023
We are happy that you were able to get replacement parts. Thanks for the review and feedback.
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Robert W.
Sep 13, 2023
SB service was quick and responsive
SB service was quick and responsive and their product is high quality and is authentic to the description and pictures online. I would not hesitate to use them and their products again. Buyers should review the return policy before purchasing and understand that return shipping is the responsibility of the purchaser.
Response from SolutionbasedNov 8, 2023
Thank you for sharing your positive experience! We're thrilled to hear that you found our service quick and responsive and that the ShowerGlyde SG3 met your expectations regarding quality and authenticity. Your feedback is valuable, and we appreciate your recommendation. We understand the importance of clarity, and we encourage all buyers to review our return policy, keeping in mind that return shipping is the responsibility of the purchaser. If you ever decide to use our products again or have any questions, please reach out. We're here to assist and ensure your satisfaction. Thank you for choosing ShowerGlyde SG3!
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Lisa K.
Sep 3, 2023
Safe and easy
Easy ordering. Excellent product. Good instructions and easy assembly. Placing my mom in the shower was difficult and actually dangerous Before.. It is so easy and safe now. Thank you!!
Response from SolutionbasedSep 5, 2023
We appreciate your glowing feedback! It's heartening to hear that the ordering process was easy, and the ShowerGlyde SG1 proved to be an excellent product with clear instructions and easy assembly. Knowing that it has transformed placing your mom in the shower from a difficult and dangerous task to one that is now easy and safe is incredibly rewarding for us. Thank you for entrusting us with your safety and choosing the ShowerGlyde SG1. Please don't hesitate to reach out if you need further assistance or have more questions. We're here for you!
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angela G.
Aug 28, 2023
I received the shower buddy folding…
I received the shower buddy folding chair 5/10/23, it's been used 2 times a since receiving it. Today's date is 8/28/23, so far 3 out of the 4 wheels won't turn properly. I don't have $300.00 just to blow on unsafe junk.
Response from SolutionbasedAug 28, 2023
Dear Angela. We sincerely apologize for the inconvenience. It's disheartening to learn that the wheels on your chair have not been functioning properly after just a few uses. Please know that your chair is still under warranty, and we are committed to resolving this matter for you. We would like to extend our offer to ship you replacement parts for the chair completely free of charge. To proceed with sending you the necessary replacement parts, kindly email us at [email protected] and provide us with your order number. Our customer service team is dedicated to assisting you through this process and making sure you have a positive experience moving forward. Once again, we apologize for any inconvenience. We look forward to assisting you further. Best regards,
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