SmashburgerReviews of smashburger.com

We got take out and all of it was bad except the face to face customer service. We tried to call and explain the problem but were left on hold for over 15 minutes . The Cobb salad We ordered was gross and tasted old . The two burgers were dry and the buns had hard spots. The strawberry shake tasted like medicine. We literally threw most of our $50.00 meal away .

7.5/10 ordered a takeaway, the burger was spot on the halloumi sticks however were too chewy. I found that the chips were decent but nothing to write home about, look forward to the improvement next time!

Safety precaution. Raw meat. People and timing was great. However, when I took a big bite of my burger it felt mushy. When I look at it, there was raw meat. I don't mind pink but this was raw, however the outside was cooked. Please if you have kiddos - check the meat first. E-coli may only make an adult sick but actually kill a child.

I order on line they said it will be done in 20 to 25 minutes, it was done before that time frame, my fries were cold and the milkshake was very loose and milky wasn't thick at all. Wait until the person get there to drop the fries and make the milkshake to ensure everything will be fresh. If you know the food will be made within 10 or 15 minutes. Make the customers knows that, so the food won't be just sitting getting cold.Maybe look into thicker fries becase when the ones you said get cold it tastes like cardboard box

The a smash burger located at RTE 22 & N MICHIGAN Address Street 2317 US-22 in New Jersey Issue #1 Ordered 3 vanilla shakes as well as a 5 and 3 piece chicken strip 2 other customers of African American descent also purchased 2 vanilla shakes Those customers received fully topped off shakes while we received about 80 % of the shake cup capacity Why?? Issue #2 We were told that our order was completed and we had everything that was ordered. When I got in the car, my wife checked bags and both the 5 piece and 3 piece chicken strips were missing When I went back into the restaurant, the workers saw me approaching and acted as if nothing had happened and o e of them said is this for him? They handed me the two previously missing orders of chicken strips. I asked them why did they inform me that my order was ready when it was not and I also stated that it was a good thing that my wife and I checked the bags in the parking lot. You could hear a pin drop and crickets as no one responded. Further more they gave a hard time to provide extra condiments as I requested a little extra since we had ordered about $100.00 in food and needed a bit more than the 2 ketchup packets that were provided to go along with multiple orders of fries and bbq sauce for the chicken strips Summary Kiss my ass as neither myself or my family will ever be going back to another smash burger: You just got smashed !!

I ordered a truffle mushroom double Swiss at a cost of £10.95. If you think you'll receive a burger like the one on the menu you'll be dissapointed. The burgers were overdone and greasy and the mushrooms were few and far between. This was definitely not worth £10.95 Needless to say this establishment won't be getting any more business from me. If you're in Bath there are better places to get your burger fix.

Fab meal with the kids, good food and the service was great. Very affordable too

Currently I've been working there for 2 weeks going on 3. It all started off great but then things took a turn. First off, Id go out for a smoke break then Management would get upset when I came back. Secondly, one of my coworkers said a racial slur to my significant other, i got upset and was going to defend him. She decided to play the victim role and state that she never said that when there were 6 customer witnesses. After that things were fine, until my coworker started harassing us at our apartments. Now today May 12, 2022 it is pay day tomorrow and my significant other and I saw our checks, they lied to us on our hiring papers stating that we'd be earning $14/hr but on our pay stubs its only $12.80/hr, our tax bracket when doing the papers was 0.8% but someone in upper management changed it without our permission and knowledge to 2.7%.