SmashburgerReviews of smashburger.com

Went to Eldon square smash burger on Easter Sunday my friend treated me to a chicken burger and fries I have never in my life had such a dreadful burger no way was it chicken looked like a lump of lard the fries were nice but I did explain to the lad when he said was all ok. I would never recommend to anyone and my grandson said if he knew I was going to smash burger he would advise me not to

I was looking forward for my Friday night takeaway and decided to order something new with a smash burger. Reading the menu it sounds amazing! When the order arrived the burger’s didn’t live up to the advertisement,no lettuce,no tomato,no onions on our double smash burgers and to top it of the burgers were burgers were beyond spicy and was forced to cook late at night are own meal! £22 lighter after this experience! I took pictures of this if you require them?

We typically order from Smash Burger in Sugar House once a week. Last week they got our order wrong and I called the restaurant to have them correct it. I sent my Autistic son to the store to collect the new order. The GM, Danielle, ridiculed my son about the order and completely made fun of him in front of other customers. I was there today and we ordered food. Once I ordered I asked Danielle if she was the person who reviewed our order and spoke to my son the previous week. She said yes. I asked her why she had to literally ridicule an autistic kid in front of other people in the line and make them laugh at him. She said that all she needed to do was give him the order. She didn't apologize or feel regretful about it. She was actually quite horrible about it. We have an autism group that meets every week and after our meeting, we go to Smash Burger. All of the participants have agreed to not go to Smash Burger in Sugar House anymore. I urge everyone reading this message to not patronize this establishment anymore. They treat people with disabilities cruelly and do not acknowledge when they have made a mistake. Danielle is a Russian woman who is very cruel to everyone she comes in contact with and a very unhappy person. I would hate for anyone else's child to bear the brunt of her bad attitude. Please pass this along to anyone you care about.

Rude visit to Dunfermline staff were terrible . Rude on the phone . Then turned us away having no masks. We returned with masks to find that there staff use them as chin warmers . Food was rubbish. Cold underrated rubbish . Won’t be back !

Really enjoy the food from smash burger. The quality is amazing and always fresh! Staff are great to! I normally order from Uber eats as I work on the retail park and it’s always quick! Love it!

Service wasn't great and no one came over to see how our food was. I had to go up to the service counter to order the food as the app failed on us. We were sat on slippery chairs and the table was still sticky from the previous customers. The burger was OK but for the price, it was not value for money at all. Also there were no hot drinks. The burger and fries was delivered on a piece of paper in a wire basket without any cutlery. Overall, not a good experience at all. That evening we both suffered from terrible indegestion and my partner was sick. The only common denominator being smashbrger. Will not be returning.

We were excited to try smash burger in Fife Leisure park, Scotland as they seemed to have a few tasty veggie/vegan options. We visited about a month ago. I paid over £30 for two burgers, two fries and two drinks. Tiny portions. You had to pay extra for sauce and salad... Staff barely acknowledged you. We only ate our food because we were hungry. Do not eat there. You'll leave feeling ripped off. I've had better meals at McDonald's for half the price.

I went to Smash Burger in Elk Grove Ca. It was the worst experience in my life. I was in line to order the cashier walked away never acknowledged me and went to go help another customer. I waited 10 minutes or so before she came back to take the order . I asked her what was going on she never apologized or didn’t say sorry for the wait. So I ordered and then asked for the Manager on duty . The Manager came I explain to her how I felt and she said they were short staff. My order took them 40 to 45 minutes to fill my order they is so inexcusable. Then got the order my French fries were cold I took them back and told the waitress they were cold then it to 10 minutes to get some more. I will never go back there again.