Lala
This smash burger is so ghetto
This smash burger is so ghetto. The staff are rude and no matter what time you walk in here it looks as though the whole restaurant could use a good cleaning… This Boylston street location has been under poor management for a little over a year and no matter how much the employees change and the management changes , it seems as if they can never get it right .. The employees cuss like sailors, depending on when you come in here there is rap music blasting and I’ve literally seen employees roll up weed in the lobby .. I stop coming to this location for all these reasons . Noticed after not coming here for two months that it seemed the staff and management had changed hands within those two months . Decided to give it a try but I see nothing has changed .As of today employees are still cussing loud . I spend $10 on tenders only and employees are cutting them in half because they’ve accidentally dropped four instead of the five I paid for . An employee asked another employee to fill my fries because they were under filled and the response was “ they get what they get “ . I will not be back , I’ve had my last meal from here indefinitely. I’m not even sure how this restaurant is still standing because it really needs to be shut down indefinitely.. the customer service here is garbage. Mix that with the food not consistently being great and you have a bad business. This can’t be a representation of smash burger stores everywhere and I hope change comes to this location soon .. The saddest part of this all is mostly adults work at this store but the work ethic’s are giving children vibes . Location: Boston , MA 545 Boylston St