Smashburger is listed under Takeaway.
Smashburger (smashburger.com) has 150 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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CS
A learner from St John's School & College in Brighton went to Smashburger and their service was amazing. Josh was friendly & paid attention to the learners dietary requirements. The food was served on time and worth the price. Definitely recommend!
Carl L.
The food is good but their customer service is really bad I called to talk to a customer representative after I got asked him about my order and was trying to figure out what was going on with my order after they told me they hung right up without even letting me ask a question
Big T.
Bun was soggy fries were cold wait 15min for 3 not good burgers and fries.location foster and Cicero chicago.wasnt to good for 16$ and that was a promotional price wow hate to pay full price for that food
Kirsten G.
We didn't have a great experience. The girl at the register rolled her eyes at us because we couldn't order fast enough to her liking. However food was wonderful
Gary G.
Burgers seemed overcooked. Fries were soft and soggy. Got them at 23890 Smokey Hill Rd Aurora Colorado
at M.
Went to Smashburger in Eden Prairie. The restaurant was filthy and smelled awful inside. The service was poor. I should have walked out. I ordered and paid for two adult meals and one kid’s-meal for over $31. The food looked so bad and old (discolored turkey) we threw it all away without eating anything when we got home. We went out again and got and paid for food elsewhere. We feared we would get food poisoning. Will never go back,and do not recommend it to anyone.
GPaul
Smashburger Brighton, service was putrid. Girl with the glasses was completely rude and un inviting. Stood in line behind another customer and waited ages to be served after she saud they close in a about 15minutes and i replied well im ready to order. Have never been here and order a super double meal, i got confused why she asked me if i wanted fries and she made me feel extremely frustrated. By this point i wanted to leave and should have but i was extremely hungry from an all day cycle. Would not recommend and dont feel il go back. Doing this before my food almost not worried to say if its good or not! 9:20pm 6 june 2021
Tammy Z.
I went to SmashBurger in Hampton VA on April 30, 2021 at 12:15. It was my first visit. I ordered three kid's cheeseburger meals at $7.29 each. The cashier, Shanya, didn't look directly at me when she was talking, and she spoke in a low voice, so it was difficult to hear her. When I asked for ketchup and pickles on one of the kid's cheeseburgers, she turned and said something to another female employee. I saw that employee make a face and shake her head. The cashier then said to me, "If you want anything other than cheese on your kids' cheeseburgers, you'll have to upgrade to a single. A single cheeseburger, without fries or drink, was nearly $9.00! I questioned her again to make sure I had heard right, and she said yes, the kid's cheeseburger comes with cheese only. I was stunned. I ask her if they had ketchup packets for the fries and she said, "yes", so I asked her to toss some in the bag. I should have left, but we were on our way to an appointment and I didn't have time to stop anywhere else. When I got back to the car, I realized that she had only put three ketchup packets in the bag. Seriously, SmashBurger, this is the best you can do? There was no treat or prize with the kids' meals either, so you would think they could spring for some ketchup and pickles, even mustard for cripes sake. And the demeanor of the employees was nonchalant and cold. SmashBurger got my $24.93 today, but never again. The burgers were just OK, nothing spectacular, and certainly not worth the money for naked burgers. Kids like a little taste to their food too, you know.
