Yossi S.
Strait Forward!
Strait Forward!
Response from SmartCustomerMar 3, 2023
Thank you! :)

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMalls & Marketplaces · Goleta, California
Excellent

Malls & Marketplaces · San Jose, California
Excellent

Malls & Marketplaces · Santa Monica, California
Excellent

Malls & Marketplaces · irvine, California
Excellent
303 approved reviews, newest moderated first
Yossi S.
Strait Forward!
Response from SmartCustomerMar 3, 2023
Thank you! :)
Al
Excellent place to complain about Nochex, Official Icloud Removal UK, and even about Trustpilot.
Response from SmartCustomerMar 3, 2023
Thanks for the review, we appreciate it.
Frank
A very glitchy, problematic site that I couldn't get to work properly. It took me forever to get their search engine to search for ebay, then when I found it and posted a review it turned out to be an ebay seller listed under ebay's address. Having said that, I did manage to post some reviews. Hard work though.
Response from SmartCustomerMar 3, 2023
Hey Frank, we’re sorry you were experiencing some technical issues, but we’re glad you were able to post your reviews. Thank you!
ABCD1234
As others have pointed out, SiteJabber is a scam. They post or allow fake reviews and when the businesses contact SiteJabber to have the fake reviews removed, they refuse for free but offer "professional monitoring and removal services for a fee". There are legitimate sites out there, with real reviews from real customers, such as BBB, Trustpilot and others.
todahiroshi
Fake reviews plague the site and admins are happy with them!! Instead their anti-fraud/scam "al-hole-rithm" seems to leave behind all the fraud and fakes instead of the real reviews!! Well done!!
rollercoaster
They brought new revolutionary business model in the industry last 10 years. That is promoting negative or fake reviews and they get paid to remove the negative reviews. Do not waste of your time with Sitejabber review site. There are full of fake reviews and negative reviews in their website. If you have time to write or to read anything on SiteJabber review site, you better to look after your family and friends around you. That will make your life much better.
Becky B.
Don’t seem to do much about the number of fake reviews.. or fake reviews where the seller has been told to exchange a good review for a refund. You can tell fake reviews a mile away. I also had trouble with them getting a review published when I got scammed (shop reported me)
Response from SmartCustomerMar 3, 2023
Hey Becky, we understand that this took place a while ago, but could you shoot us an email at [email protected]? We’d like to learn more about your experience. Thank you!
Kevin M.
excellent, dont mind saying it like it is and dont bow to pressure from big companies to remove reviews that dont see them favourably like TRUSTPILOT does.
Response from SmartCustomerMar 3, 2023
Thanks for the awesome review, Kevin.