M A.
My only complaint against Sitejabber: enable me to update my email address
Sitejabber has been very beneficial for me, but when I signed up with them, I used an email address that I am forced to discontinue because the provider enrolled me in costly programs that I do not need and cannot afford. I want to update the email address to avoid being buried alive in debts for services that I never requested, but their website does not provide an option for changing an email address. I am forced to file complaints on various websites in the hopes that some exception will be made for an indigent, disabled, 73-year-old male who has enough miseries in life without having providers bury me alive in debt!
Response from SmartCustomerJul 1, 2025
Hi there, thank you so much for your kind words and for sharing your experience with Sitejabber. We truly appreciate your feedback. Regarding your email issue, our team has already updated your account with your new email address. If there’s anything else we can assist you with, please don’t hesitate to reach out.