SmartCustomerReviews of smartcustomer.com

I've been using sitejabber for a while now. Is one of the best after trustpilot.

Service is crap and what they offer isn't true. Reviews don't show up, they blame other apps even though they installed theirs and did the setup after any other app was signed up. My Dev has said that they are wrong anyway and that it's because they are reviews from our previous review company. They literally have NO idea what they are doing. They don't understand what e-commerce requires in regards to reviews. They have an extremely high turnover of staff and are not worth even close to the $3400 fee.They dont help you, they promise things that they dont understand let alone can provide. Wouldnt reccomend even if they were $100 for the year.

Absolutely terrible. They disallow reviews for certain companies..... I wonder if the companies that cannot get bad reviews paid them.........

I have been using Sitejabber site for almost a year now. I have been able to patronise great and quality brands/products from other people's honest review on the Sitejabber site. These reviews helped me in making informed decisions about which company to patronise and the ones to avoid. The Sitejabber site has really been helpful to my online shopping experience. They are doing a great job.

This company posts negative reviews and forces companies to pay to have them removed. Not only that, they are very, very, very biased and selective in what they allow to be posted in reviews on their site. I don't mean the basic rules are enforced here either, where your account gets blocked for something childish like cursing or insulting. I mean that if you post a completely honest and sincere review in a professional manner, they will remove it or flag it so that it is not publicly viewable if it doesn't fit their cause. They can, they will, and they do this all of the time. I, and several others, have posted absolutely devastating reviews about Weedsly.com on Sitejabber. We completely exposed the scam that is Weedsly. Well, Weedsly paid Sitejabber to remove them. I posted a follow up update a couple of months later explaining that my situation was still on-going (in an effort to help keep others from being scammed) and Sitejabber blocked me. This is what I mean. They know that it is a scam. I even explained in my update that the other big review company, being TrustPilot, removed Weedsly from their platform because they realized that it was a scam. Still, Sitejabber backs and supports the fraudulent company, even though they know that Weedsly also posts fake reviews all over their site. They allow for it to happen because it generates income for them in the end. Because well, Sitejabber is basically an extortion scam in itself. It makes complete sense why they would feed off of each other the way that they do - they're equally as bad as the other. It is not a reputable review site and they are misleading us in the reviews that they allow the public to see.

Had an email off Sitejabber. Never heard of them, never gave them my email, and they addressed me incorrectly. So, where have I put this email?? in the trash where they belong!

I don't believe the guys who posted most the bad reviews about siteabber! I signed up with them many years ago back around 2005 roughly. Jeremy I think, was the main administrator and CEO back then I believe and if possible would always personally deal with any issues. If I were you I would read the reviews very carefully and judge for yourself because I think there may be some sabotage from other companies. I used the Monica 'Richard Hannah' back then & probably 2009 was my last edit. I was very much involved at the beginning of siteJabber when there were very few registered user. My review(as I recall), was very honest and open and positive. I don't believe siteJabber has gone downhill as badly as some people would like it to have I suggest!

They are OK I always refer to them along with trustpilot whenever I google for a site review. Dunno why most rate them badly but they are ok for me so far ...