SmallsReviews of smalls.com

Response from SmallsNov 12, 2024

Thank you for sharing your experience! We're thrilled that Tony is loving the food and that it’s been easier than expected for you to keep it stocked and stored. We understand that quality pet food can be an investment, and it’s wonderful to know you feel it’s worth it for the benefits and support you’re receiving. Please don't hesitate to reach out if there’s ever anything more we can do to keep Tony (and you!) happy. 🐱

Response from SmallsNov 12, 2024

Thank you for sharing this powerful story about your cat’s health journey. It’s inspiring to hear how Smalls has played a role in improving his glucose numbers and supporting his potential remission. We’re overjoyed that the quality and feline-specific focus of our food has made such a positive difference for him, and it’s truly heartwarming to know it may be saving his life. Please keep us updated on his progress, and know that our team is here for any support you might need along the way. Wishing you and your cat continued health and happiness! 🐾

Response from SmallsNov 12, 2024

Thank you for your feedback! We’re delighted to hear that your picky cat loves our Smooth Bird recipe, and that the portioned packages make mealtime easier for both of you. It’s great to know that our flexible ordering system, advance email notifications, and dedicated customer service have been helpful. We also appreciate your thoughts on packaging. While much of our packaging is compostable, we’re always working to improve our sustainability efforts. If you have any specific ideas or suggestions, feel free to share—they’re invaluable as we continue to make eco-friendly strides. Thank you again for choosing Smalls! 🐾

Response from SmallsNov 10, 2024

Thank you so much for sharing! We’re thrilled to hear that Simon is loving his Smalls. If you ever need anything or have any questions about Simon’s feeding schedule, please feel free to reach out. Thank you again for choosing Smalls for Simon and for the wonderful feedback! 🐱

Response from SmallsNov 10, 2024

Thank you for your feedback! We’re glad to hear that you’re enjoying the product overall. We truly appreciate your suggestion about pre-portioned meals based on your cat’s weight or target weight. We’re always looking for ways to improve our service, and this is definitely a thoughtful idea! In the meantime, if you need any help with portioning or adjusting food quantities for your cat’s specific needs, our team is happy to assist you. Thanks again for sharing your thoughts!

Response from SmallsNov 10, 2024

Thank you so much for your feedback! We’re thrilled to hear that Smalls has been the perfect fit for Charlie's sensitive stomach. It’s wonderful to know that after trying so many options, Smalls has met his needs and helped him feel his best. We’re also glad our team has been able to provide the support you need along the way. Thank you again for recommending us, and please feel free to reach out anytime—we’re always here for you and Charlie!

Response from SmallsNov 10, 2024

I’m so sorry to hear about the shipping issues you’ve been experiencing with your recent orders. We understand how frustrating this must be, especially since you trust Smalls for your cats' food. We want to ensure that every part of your experience, from the food to the shipping, meets your expectations. While we strive to resolve these issues as quickly as possible, we also recognize the importance of timely and secure delivery for both your peace of mind and your cats’ well-being. Thank you for your patience, and we hope to resolve this quickly so your cats can continue enjoying Smalls without any further interruptions!

Response from SmallsNov 10, 2024

Thank you for sharing your experience! We're so glad to hear that Smalls has become a favorite treat for your cat. Using it as a special supplement to his diet is a fantastic idea, and it's great to know that he's enjoying it so much. If you're ever curious about other feeding options or need any assistance finding the best plan, we’re here to help. Thank you again for choosing Smalls!