SiPhox HealthReviews of siphoxhealth.com

Customer service was very good. Eva helped me through the process of drawing the blood since it was my first time doing this.

Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.

I just had and excellent customer service experience with Jernej. He helped me with an issue related to transferring a subscription that I gifted to another person. Unfortunately, their software limitations prevented a simple membership transfer so Jernel walked me through various steps of cancelling, refunding, and repurchasing until the unlimited membership was assigned to my spouse. His attention to detail, clear and friendly communication, and follow-through ultimately led to a positive outcome and experience for me.

Absolutely responsive and trustworthy. Strongly recommend 10/10.

My coach had reviewed my results in advance. She took into account what I am already doing to improve certain biomarkers and adjusted her recommendations accordingly. Her guidance was very specific and actionable. I appreciated her knowledge and her respect for mine. Overall this was a very positive and helpful coaching session. I look forward to more.

Have had 5 blood tests and they still refuse to accept, even proctered by their associate

Very happy with the ease and simplicity of the whole process. The reports are so easy to read and the links to further explanations on my results were so helpful. I love that the have both clinical and biohacker ranges. So much more data than I can get from my medical practitioner. And little issues (mostly my fault) that I have had are quickly rectified and everyone has been so helpful and responsive. Looking forward to diving deep into my own health for the next year and SiPhox is going to be a big part of it!

Divya is very knowledgeable, friendly, and helpful.