SimplehumanReviews of simplehuman.com

Truth: they may be called simplehuman, but there is no human. Excellent simple design, but products are poorly made. Fail. Trash Can broken. No warranty. Automatic soap dispenser does not work. Nobody to talk to you from their company. No warranty coverage. Argh, their emails are repetitive. They confirmed there is no phone service with a human. There is no way to communicate other than via a broken bot system. Nobody replies other than to say there isn't anything they will do. Hundreds of dollars wasted. Two years and not operable products. They will not back their word or product. I will never buy their brand again. cute name. Clever marketing. Beware. Their products fail. Customer service does not exist.

Trash can has stopped working again. Warranty was filed and ETA on lid was 4-6 weeks. Ok fine and guess what passed that and still nothing and they have no ETA when it will be in. Won’t refund, won’t send new trash can. NOTHING

We have 2 of the 2 chamber trash/recycle cans. Both have slow close lid hinge failures, the newest being less than a year old. Support sucks, can’t get through, chat resets and deletes your thread. They are not interested once they sell you. Buy elsewhere.

Produits de très bonne qualité et si problème éventuel bon suivi et bonne réactivité du SAV. Je reste fidèle à la marque.

I would give them ZERO stars! You order 4 different scents of soap and they get your order wrong. I double checked what I ordered, and yes, they definately got it wrong, how is this? You try to reach them and you can't. They force you to use Chat or Text which says they will respond withing 24 hours! Horrible Customer Service! In 24 hours, I would already have a different soap ordered. What a waste.

Have been emailing, using text messages, and chat, no response for 3 days. They have my money but did not ship the soap for their foam hand soap dispenser. No phone number and no response from their contact method's.

Je suis une cliente fidèle de la marque, très satisfaite de leurs produits, tant dans le domaine personnel que professionnel (domaine médical). Produits de haute qualité et excellent service client. Fortement recommandable, sans hésiter

My item arrived dented because there was practically no packing material. Thanks for nuthin'. Never again!