Silk MaisonReviews of silkmaison.com

Ich war sehr enttäus icht, das der Mantel,den ich gekauft habe für 179$ zerknittert im eine Versandtasche zu mir kam. Nach 3 Tage auf einem Kleiderbügel ist immer noch zerknittert-soger sehr!!!Leider nicht zu tragen.Habe Fotos zum Silk Maison geschickt....Versand war ok.-10 Tage....Keine Ahnung was ich machen soll...glaube zum Reinigung abgeben,das die der Manter gerade kriegen...kostet natürlich.Scömes Mantel sehr schlecht bejanfelt...SCHADE!!!!!

We are sorry to have made your shopping experience so unpleasant. If you have any other requests for your order you can send your thoughts back to customer service and we are sure they will continue to process it for you at the first opportunity. We always put the customer experience first and will continue to make improvements. For questions about the product, please send an email to our customer service EMAIL: support@silkmaison They will take it further for you as soon as possible. Best regards. SILK MAISON Customer Service I wrote a review and they replied with this to here. So I have been emailing them but still not getting any responses. This is hilarious that they don’t even check their email but want me to email them which no one responds to.

I purchased a silk dress but the material looks so cheap and I was very disappointed. The photo on the website and actual item look so different. I have emailed them numerous times for refund and send messages on Instagram and received absolutely no response.

After reading all the reviews I really didn’t expect anything! HOWEVER (to my own surprise) I actually did receive my order yesterday (8th January), that I ordered back in mid-December. The quality isn’t that great, but it does resembles the photo on the website. I will, however, NEVER order from this site again. It is NOT trustworthy!

I was disappointed that the coat I purchased came to me wrinkled in a shipping bag. I’m also disappointed that the coat is unlined. I will not likely purchase from them again.

I ordered a coat on December 21st so far I have not received anything neither the money nor the coat. The people in the store didn't answer me, they just told me they had delivery problems. Don't believe them when they talk about 14 days of delivery it's just lies

"Dear None, Thank you for your feedback on Trustpilot! We are sorry to have made your shopping experience so unpleasant. If you have any other requests for your order you can send your thoughts back to customer service and we are sure they will continue to process it for you at the first opportunity. We always put the customer experience first and will continue to make improvements. For questions about the product, please send an email to our customer service EMAIL: They will take it further for you as soon as possible. Best regards. SILK MAISON Customer Service" This is HILARIOUS that they replied with this. I HAVE BEEN EMAILING THEIR CUSTOMER SERVICE EVERY DAY THIS WEEK. I've EVEN TRIED TRANSLATING IT INTO CHINESE!!!!! They have not responded. They are a bunch of scammers who are just stealing your money and then ghosting you. I bet they will reply to this with another message to contact their customer support, which no one responds to. HILARIOUS!!!! I will leave them a one star review EVERY DAY on every review platform I can find until they take this order back.

Ero in ansia per il mio ordine, poiché leggevo queste cattive recensioni. Ma devo ricredermi. È vero, i tempi di consegna sono lunghi (ho aspettato più di un mese). È vero, il cappotto è Made in china (perché i cinesi non possono fare roba di qualità?!?). Ma il cappotto che è arrivato è molto bello, di buona manifattura, di buona qualità e il servizio clienti ha risposto subito ad una mia email fornendo il tracking. Migliorerei i tempi di spedizione se si potesse, ma la strada è lungo dalla Cina fino in Italia! Perciò ci vuole solo un po’ di pazienza e sarete ricompensati