Silk MaisonReviews of silkmaison.com

I bought 2 dresser,the qualiy is terible, has nothing to do with the dress shows on line.Also it does not fit me. I am very upset spent over 300 hundred dollars for product that are unwarable. 1. day and night elegant galamourus in copper Lounge Cowl Neck Midi Silk Slip Dress Product Points: 98 Points $9 2. black dress Long Sleeve Black Midi Silk Dress $198 COLOR /MIDNIGHT-BLACK SIZE SIZE GUIDE/s I would like to return them but your insrtucrion concening return is vauge. I am sorry but i don get you answer i will go to the US attorney reporting your site. chagit deitz

THEY DO NOT OFFER WARRANTY. Our pillowcase was unravelling when it arrived, and my wife's pyjama pants have torn after only 2 weeks of wearing them. We were told to take better care of them and that they don't offer warranty. DO NOT WASTE YOUR MONEY

This is a sketchy company. I contacted the customer service about having the shipment by a certain date. They responded so promptly and processed the order. However, they trick you into thinking that the items are coming back from the US by posting a US address on contact us section. The package is coming from China, so I decided to cancel in case I needed to return it because I dont want to risk having my items returned for a fee back to China. I sent customer service many emails, but they stopped replying to my order cancellation request and decided to ship the package. Btw, the US phone number on their website is not even in service so this is a scam. I want my money back and dont want to pay for the return.

Complete fraud. I ordered the "silk" pajamas, and it's clear to me they are satin and not silk. The website does a good job of hiding that this is Chinese company. I placed my order and received no email or shipping confirmation (yet continued to receive promo emails from the company). When I complained to customer service they sent me a tracking link for a website called "track dog," but the link was broken. After following up a second time, I received a live tracking link that showed my pajamas being shipped from China. They arrived over a month later, and I discovered that I was scammed into paying over $100 for satin pajamas. The tag claims they are 100% silk but it's very clear this is a lie. Save your money. Don't fall for this site.

Scam I was waiting for weeks for them to send my order and in the end, had to request my money back since I was told every single time to "wait patiently". I truly believe it's a scam from China.

I ordered June 3rd and have heard nothing. I have emailed several times and the phone number they list is disconnected. I am wondering if it a scam as well. Very poor customer service, beware.

Horrible company, do not get scammed!!! First, they took over a month to send me my order (never sent, as promised, any shipping email saying when it would arrive). Then the items were ridiculously small, not made for adult women. I’m a typical size 2-4 and the small shorts were like wiggling into an uncomfortble girdle. I would have rolled with all of that, and simply returned them, but they WON’T LET YOU!!!?! After at least five emails from me asking for return address (as directed on website) they only respond that they will “review” whether they’ll permit my return or not—then they don’t follow up on that. Just what is there to review anyway? Shoddy products, unprofessional timing plus unethical run-around equal a horrible company. Who has time or money for that? Be warned, spend your money elsewhere.

I don't know if this place is legit. I ordered from them 2 weeks ago and have received zero shipping updates. I have emailed them twice and messaged them on Instagram to no response. Bad customer service. If I don't hear from them soon I will have to file a case.