Ma Ry Ze M.
Aucune réponse
Aucune réponse Tracking en cours de préparation Je veux canceller ma commande ! Sa fait 4 jours Aucune réponse Une robe s’est mise dans mon panier sans que j’ai mis la robe dans mon panier!!!!! WTF????? Ils m’ont rembourser merci Quelle soulagement ⭐️
Response from Silk MaisonFeb 8, 2022
Dear Ma, Thank you for your feedback on Trustpilot! We are sorry for not getting back to you in time. As we have mentioned in the auto-response email-we were on holidays these days. Our customer service fellow just got back to work yesterday and they are now trying very hard to respond our customers' emails one by one. And please don't worry, our customer service will get back to you as soon as they see your email. If it is convenient for you, please let us know your order number or order information. This way we can feed back to customer service and urge them to process your order for you. Thank you for your understanding and patience. If you have any further questions about your order, please email our customer service. They will take it further for you as soon as possible. Our customer service EMAIL: [email protected]. Have a great week! :) Best regards. SILK MAISON Customer Service