SihooofficeReviews of sihoooffice.com

So far so good! I ordered the M57 and received it within 3 working days (in the Netherlands). The chair was easy to assemble and is comfortable. The headrest is unfortunately not high enough for me at 1.83cm but everything else is ok. The only negative experience I had was that the tracking on the website did not work. Even today my order is still not shipped :)

Lieferung ging schnell. Die Rücksendung allerdings nicht. Am 29.1.26 habe ich die Bestellung widerrufen und um ein Rücksendeetikett gebeten. Bis heute habe ich 11 Mails geschrieben und werde immer wieder von Remi vertröstet.

I ordered a Sihoo M57 chair on 27 January because the website advertised fast delivery. The expected delivery date shown at checkout was 4 February. When I hadn’t received any shipping update, I contacted Sihoo Australia on 3 February. I was then told the chair was actually out of stock and that new stock would arrive on 9 February, with delivery expected by 13 February. I waited patiently, but on 13 February nothing arrived. I contacted the freight company (Direct Freight Express) and was told they never received the item from Sihoo, so delivery was impossible. Since then I’ve had to make multiple calls to both Sihoo and the freight company just to chase the order. As of writing this review, I still haven’t received the chair and am only hoping it will arrive in the next few days. As a customer, this experience has been extremely disappointing. If there are stock shortages or delays, customers should be notified not forced to chase the company and the courier themselves. I also lost several days waiting at home for a delivery that was never dispatched. I chose Sihoo specifically for fast delivery, but the lack of communication and fulfilment has been very frustrating. Unfortunately, after this experience I would not purchase from Sihoo again.

Sihoo replaced the damaged backrest of my ergonomic chair for free and shipped it to me. The customer service was very patient and highly efficient. Highly recommended!

After two years of use, one of the armrests on my chair broke. I contacted their customer service, and they were absolutely awesome. They responded right away and mailed me a replacement part super quickly with zero hassle. What really impressed me the most is that I noticed the new replacement part has an updated design specifically meant to fix the issue that caused it to break in the first place. You can tell this is an absolutely thoughtful and dedicated team that actually listens to feedback and improves their products. Highly recommend both the chair and the company!

I have a C300 chair and I am more than satisfied. The seating is very comfortable and the back support is incredible. The quality of workmanship is at a high level. I recommend it to everyone who has back problems and those who sit for a long time.

The Sihoo C300 Pro has exceeded all my expectations. It is incredibly comfortable, ergonomically well-designed, and the mesh material feels high-quality. What truly sets this brand apart, though, is the outstanding customer service—they helped me quickly and efficiently with a minor challenge I had. For this price, you won't find a better ergonomic chair on the market. Highly recommended!

I ordered an office chair on 25th January, and it’s now 12th February with no delivery received. The support team keeps saying they are investigating, but there has been no update. The chair was supposed to be delivered within 5 days. How can it possibly take this long?