Annette S.
Satisfied Customer
Excellent processing time, Excellent delivery time, and the tech was good. However, I believe it would be better and a faster assembly to have 2 techs for the assembling of the bed.

Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
Shop Home Med (shophomemed.com) has 296 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Annette S.
Excellent processing time, Excellent delivery time, and the tech was good. However, I believe it would be better and a faster assembly to have 2 techs for the assembling of the bed.
Jocelyn K.
Easy to navigate website Competitive prices
Carol
Delivery was quick and setup very professional. This bed is a lifesaver for those with Parkinson’s and mobility issues and we are so happy to be able to afford it for our loved one.
Stacey B.
Ordered a wheelchair for my Granddaughter. She absolutely loves her PINK chair! Was exactly as described.
Lori D.
I have been attempting to use my FSA card without first having to use a debit card and then reimburse myself, which is aggravating. Your site had no issues and I was done within a matter of minutes. It is greatly appreciated. I have severe health issues currently and so to accomplish something with no frustration is like a gift. Thank you so much. Lori
wendy K.
My local stores don’t have some things I need, so I appreciate this service.
Susan
I didn't get my bed only the mattress. I am sleeping in a chair until I can get my bed and put it together. Please someone help me figure out why I got only one of three boxes.
Response from Shop Home MedFeb 9, 2026
I see that your full order, including the bed, was delivered on Friday, 2/6/26 at 11:13 AM, which is within our estimated delivery timeframe.
Eileen P.
My experience has been a disaster from the start. Invacare Full Electric Hospital Bed Package received, covered in scratches and dents and a motor that doesn't work. HORRIFIC CUSTOMER SERVICE AND SUPPORT - dealing with this has basically become a full-time job for me for an entire week. One week later I finally received a replacement and was guaranteed the bed would be set-up (I paid for WGS) by the next morning and then was informed by the WGS company, NOT Shop Home Med, that it would actually be sometime the following week and have not heard from SHM since. I have been paying almost $500/day, out of pocket, for my mother to stay in rehab facility because she cannot come home without this bed. Unethical and disgusting company.
Response from Shop Home MedFeb 9, 2026
We’re sorry you feel frustrated, but several statements in your message are inaccurate and need to be clarified. Your order was delivered within the stated delivery timeframe. When you reported damage and a motor issue, a replacement bed was authorized and shipped, which you confirmed was received. That replacement resolved the product issue. Regarding WGS white-glove service: scheduling and timing are handled directly by the third-party installation provider, not Shop Home Med. While we coordinate the order, we do not control their technician availability or scheduling changes, and any updates regarding timing come directly from WGS. This is standard and disclosed at checkout. Shop Home Med did not guarantee next-day installation, nor do we make representations about rehab or facility discharge timelines. Costs incurred with a rehab facility are outside our control and not the responsibility of Shop Home Med. We acted promptly to replace the product and provided the services purchased. We remain available to assist with coordination, but we cannot accept responsibility for third-party scheduling delays or facility-related expenses.