shopgoodwillReviews of shopgoodwill.com

Inaccurate vague descriptions on most all items. Honest straightforward descriptions are rare. I’ve purchased several items, giving them the benefit of doubt. Totally irresponsible on my part. Insult to injury, shipping is inflated. Another point of income for them.

Goodwill bidding goes out of hand with their obvious scams, it's appalling. They start w very low tag price to entice bidders but smack in the middle, a robot will bid two, three, five, or more times consecutively with outrageous figures to increase their bidding values. This isn't limited to high-value items, they also do it on silver jewelry or anything they know will gather interest. You can tell if they overbid themselves thus nobody wants to bid anymore on top of their robotic bids bc the very item would resurface in their listing in the days that follow. This isn't so they can have more funds to help the needy. It's for the CEO and top executives making millions off of donated, FREE, stuff from good people.

LESS THAN ONE STAR I have shopped goodwill for several years, but this year has gotten so bad. You wait forever to get your ITEM than you do get it it looks like something else th you wouldn't have purchased, The shipping costs are outrageous, a very small ITEM is pack in a much larger box, you have to search for the ITEM in the box. Some of the stores take FOREVER to get your ITEM to you, I 'ive had items taken up to 3 weeks to get to me. I had complained to shopgoodwill but they've not had good answers for me. Especially watch name brand items!!!!!

Goodwill needs to go out away. They are con artists. ok bought a book for 7.99 tried to charge me 12.99 to Ship. nope I'm not paying. Secondly they get this stuff for free its not like they are buying the merchandise they are selling and they still try to con and scam money. good will blows donkey balls

Less than zero…. You can phizz your money away on a better charity!!! Item damage, lost, not shipped, no customer support (AI doesn’t count GW!!! SOOOOO PATHETIC), site management doesn’t respond, local store item is listed under doesn’t know anything about the item’s they are auctioning, fake bidders, … you’ll get SOOO much better on Etsy… heck, I’ll even run eBay over this kind of … being cat-fished!!!

They emailed a request for me to take a survey rating my experiences with shopgoodwill.com and so I did take the survey which was innocuous enough until the end where it actually had off-color comments and lists of nonsensical sayings, and some were nasty sounding.

They add handling fees, and the shipping is outrageously expensive. Your $7.99 item becomes $28.00 real quick. And you're not getting premium packaging or anything. They shipped a vintage laserdisc that had some historic value to it like a piece of garbage.

The picture listed on the auction was very deceptive. Shame on them. I will never buy again and never go to a goodwill store again.