Response from AtPerry's Healing CrystalsJan 14, 2019
Thank you Rachel! We do try to keep the cost for the customer as low as possible, while trying to provide the best service we can! We are happy you appreciate. Lots of love, Perry.
AM
amina muse H.
Thanyou every thing you offered me you…
Thanyou every thing you offered me you are excellent truthfull services and wonderful items I never forget your best relations .Amina Muse.
Response from AtPerry's Healing CrystalsJan 14, 2019
We appreciate your lovely review. Lots of love and good energies! Perry.
WS
Wendy S.
I thoroughly enjoy browsing Perry's web…
I thoroughly enjoy browsing Perry's web site .The products are beautiful and I am often tempted to buy myself a treat, a pretty ring, or maybe a bracelet ! Great service, wonderful products.
Response from AtPerry's Healing CrystalsJan 14, 2019
We appreciate your lovely review. Lots of love and good energies! Perry.
MS
Margaret S.
Love my mystic topaz ring and many…
Love my mystic topaz ring and many people have admired it!
TM
Terri M.
AtPerry's are unable to resolve issues
AtPerry's are unable to resolve issues, and take more than an unreasonable amount of time to respond to complaints after they make mistakes.
I had ordered 2 rings. One arrived the perfect size, and was as beautiful in reality as it appeared on their Facebook ad. The other ring was the wrong size. I was made to jump through hoops to prove I had received the wrong size. I sent through photos. I finally - many weeks later - was told I would receive a replacement ring... only to finally receive it IN THE WRONG SIZE AGAIN. All it takes is for ONE person at the business to bother to do their job with utmost care and to want to resolve the issue. But, alas, this business is hopeless at both. I now have 2 rings of the wrong size I can't wear - the very ring I bought myself for my birthday in August. I will NEVER buy from them again. Ernesto is either poorly trained or has a lazy mindset and has failed to carry out the tasks of replacing the correct ring OR asking me to return both rings and refund me the money I paid.
I still have not had a satisfactory response to their screw-up.
Response from AtPerry's Healing CrystalsJan 14, 2019
Dear Terri,
We are really sorry that you have experienced issues with our service.
We did our best to send you the correct size, but unfortunately our sizes are not perfect for everybody.
Therefore, we do ask our customers to send a photo of the product, so we can understand what was the issue with the sizing.
We check 1. If customer ordered the correct size according to order status. 2. If we shipped the correct size to you. 3. If customer service made the wrong order.
We have verified with Ernesto and we realized that your service took longer than usual. We have talked with the whole customer service regarding your case and learnt from it.
We are truly sorry, I have asked the customer service manager to write you personally to solve this issue, either with replacing your rings or with a full refund. I hope that if you will eventually be satisfied from our service, you will change your opinion, it means a lot to us.
Thank you so much and sorry, Perry.
JB
John B.
Great product and hassle free
The items were perfect and the purchasing process was hassle free.
Response from AtPerry's Healing CrystalsJan 14, 2019
Thank you for your kind review, we will be happy to have you again! Perry.
LW
Laura W.
Great company
Products are as shown, delivery is on time. Would definitely buy from them again
TS
Theodore S.
Gorgeous items exactly as they look in the photos
Extremely beautiful items looking exactly from up close as they look in the photos. A bit of delay in the transport (perhaps a more expensive way of transport should optionally exist)