Eunice W.
I never got some items I asked for the…
I never got some items I asked for the bracelets were lovely but eventually fell apart probably cos I wore it every day and night! the Onyx set in silver with chain was ordered in February and came in April but now they say they are sending another one?? Its a very beautiful necklace. But 2 months wait is a bit too long.
Response from AtPerry's Healing CrystalsApr 12, 2019
Hello Eunice! Thanks for your review and sorry for the inconvenience. About the email regarding sending another Black Onyx Pendant With 925 Sterling Silver Chain, there was a glitch in the system that updated your old tracking number and we are sorry for that e-mail but since your order arrived very late and we are sorry about that as shipping delays are beyond our control, we are very much willing to send you another necklace if you want also the other item you mentioned that you still did not receive and we will try our best to deliver it to you as soon as possible. Simply write us an email at [email protected] and I will address your concern as quickly as possible. Thank you and I'll be waiting for your email. Regards, Krystel



