ShipwireReviews of shipwire.com

I let shipwire ship my products for nearly two years. The stress it caused me turned me into an alcoholic. I would say shipwire was the worst thing invented since cancer.

Shipwire helped me to transition my business from fulfilling orders from my basement to fulfilling orders on a global scale. They are the only company that I know of to offer order fulfillment on multiple continents, which can help companies to build a global presence and gain traction on several markets at the same time. Around 2013 I started transitioning my business from retail to wholesale, shifting from multiple single deliveries to single bulk deliveries, and in 2015 Shipwire started introducing minimum cap orders per month to gently push out wholesale business and focus on retail. It took me about half a year to break down my fulfilment into multiple different partners, but even though Shipwire had left me in a tough spot I must say that overall I have not had any major issue with the quality of their services.

STAY AWAY FROM COMPANY!!! They lost merchandise, and actually charged more than was agreed on before. I switched to velocityship which is way better, and i tried 5 other fulfillment companies this one is best. Its actually not easy to find a good fulfillment company

Hasn't activated a kickstarter shipment. So cannot be picked up and delivered. DO NOT USE THESE GUYS EVER AGAIN

New management has resulted in the single worst experience in warehousing we've ever had as a company. Complete disregard for the urgency of a shipment. Terrible customer service and follow up. A 1 MONTH delay on merely preparing 3-4 pallets. How is that acceptable? No offer of compensation, further lack of care honestly. Ignoring emails. Said management was looking into our case and will reply in 24 hours. A customer service supervisor replied 6 days later instead. It seems the only way to rectify the damage, and other damages caused since, is to take matters legally. ______________________________ As per response to Shipwire's reply. Your compensation was negligible and barely takes in the scope of the damage done. Infact the compensation for this case was below $300... Do you understand what business losses were incurred? Sales lost? As aforementioned, it seems the only way it to take matters legally. _______________________________ Further update. There has now been 3 more delays with very small shipments. One of the delays up to 3 weeks. Don't waste your time. Incredible business losses due to Shipwire and they just don't care about their customer service. Only their public image.

This company is not transparent, we sent a small batch of inventory to their warehouse, and used them to fulfil 3 small orders, then one day we logged into our account to see that they had put a $450 charge on our account, without any advance notice. Shortly after they disposed of all our stock because we refused to pay this mandatory fee. I cannot believe this company is still in business. We are just lucky we only sent a small amount of stock here otherwise our business would have been ruined. DO NOT USE THIS COMPANY.

Pathetic Company of thief's- I Used them for almost 4 years and It was one of the worst decisions I've ever made in my life. They will not improve your business. They will drastically hurt your business. They will drive you insane and make your life so much worse. Use Amazon FBA. Please just don't even consider this "company."

Stay away from the lies as they promise to mess up your customer ratings and trust. Fulfil yourself or find a better company and if possible visit the fulfilment centre and get to know the people you will be dealing with.