Carrie
Great
Fast and efficient. Nice to have someone ship small items.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
Carrie
Fast and efficient. Nice to have someone ship small items.
Melanie
I was worried long distance move- I had to TRUST, and they were GREAT.
James
Very professional. I used same employee for the majority of my transaction. He did a good job. I only wish they would give you the 10 percent mark off at the END of the transaction, prior to the actual shipping. Also, clients should be offered the right to view the actual final weighing, even if you have to journey to Ship Smarts San Francisco shipping facility. Overall, my experience was ok.
Justine
They were all most professional, polite and knowledgeable. It was really quite a pleasant move
Scott
Had a good experience from the initial phone contact to the final receiving of the shipment. Most affordable way to get things up to Alaska. Items arrived well wrapped and in good shape.
Ann
The shippers arrived on time and diligently kept track of items going to CA instead of AZ. I had packed most of our boxes - there was no furniture involved, but quite a bit of precious artwork. They packed the fragile glass pieces on site. I watched and knew they would arrive in perfect condition. They took the remaining artwork (paintings and sculptures) to their warehouse and crated them there. Everything arrived at its intended location on time and with zero damage. The packers and unpackers were professional, conscientious and friendly. They unloaded everything from the pallets, took away the debris and did absolutely everything they promised. What a great experience, much more personalized than my many (and more expensive) previous moving adventures!
Kelly
I had to move a dining room set from NJ to AZ and all the quotes I received didn't compare to Ship Smart. They packaged everything very well, super professional from start to finish and had my dining room set within the timeframe the specified. I strongly recommend this company.
Nancy
Staff very helpful and efficient, item packed very well, delivered in a timely fashion.