Ship Smart Inc.Reviews of shipsmart.com

Yes, I will recommend your service to my friends

Great customer service, excellent packing, worked with me to get the best price after price went up one the item was packed. Highly recommend.

Our stuff got to us, but delivery was a little rocky. No clear from the beginning is that your stuff is left on pallets and you have to break it down and move the stuff yourself, plus dispose of the pallets. Packing was good and efficient, but tracking delivery was not perfect. Ship Smart uses independent hauling and warehousing at the delivery end(I think), so tracking delivery is tricky. An OK experience, but I think it comes down to better communication so the customer knows what to expect. As a footnote, because our delivery was delayed a day the ShipSmart manager reimbursed us for an extra nite hotel stay! This shows a commitment to customer service-- we'll use them again!!!!!!!!!

In my case, the estimated cost was 50% below actually. However, it was oversized and heavy furniture. I am satisfied with the service from Ship Smart and would consider them next time. The goods arrived as scheduled and in good shape -- no damage.

I needed to ship a piece of furtniture my mother left me when she died. It wasn't brand new so I was worried about it making it the journey in one piece. Shipsmart was always nice and willing to answer my questions even when I was just inquiring. Shipsmart had to send my furniture to another company that ships across the pacific. My only gripe is they didn't put my name on the box so the pacific company didn't know who's it was for. If I wasn't on top of it my package could of been lost. i wish it was less money but they were the only company that would ship my one light weight item. Most shipping companies have rules where the pallet has to be at least 2000lbs. I wish they had a tracking system you could see as well. Well all in all I'm happy with my experience and I would recommend them.

Two antique wooden and glass pieces sent and arrived damage free. Takes a bit of time for everything to get handled but the company was professional in all respects.

Ship Smart was reasonably priced, and every staff member I talked to was informative and answered my questions clearly. Pick-up was a breeze, and my items arrived on time, intact, with nothing broken. I'd use Ship Smart to move again in a heartbeat!

Everything was done as promised and on-time. Paintings were well packaged and most are now unpacked and intact. Our local workers were very professional, polite and efficient.