Hamid
Great Service
Excellent Customer Service & Prompt Delivery.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
Hamid
Excellent Customer Service & Prompt Delivery.
James
We needed to ship a few items of furniture and several boxes of stuff from my mother's condo after she died recently. I checked around on the internet and found Ship Smart, which seemed to be exactly what I needed. Given the constraints of the job, having to combine several small lots into a full load, I was prepared to wait a while. The items were collected quickly and stored in a Houston warehouse to be aggregated. We were notified when the shipment was on the way, and when it arrived in San Francisco. Delivery was exactly when we had arranged it. Several items required two men to carry up to the second floor, the main floor of our house. No problem for the workers who showed up. I was quite pleased with the service, given the difficulties involved.
Earl James D.
Very well packed. Good service. Rather expensive.
George
I would not chose any other provider in the future. My entire shipment of valuable antiques was at or above all me expectations.
LeeAnn
Great company and I will use them again
Georgia
My daughter was moving to Florida and wanted some of her personal things with her. We were able to ship some of her items via ShipSmart. I would use them again. My only issue is it was a bit than the quote in the end. I added a couple small things which should not have affected that much. I will use them again with the understanding until they get my things and weigh them the estimate is a gestimate. They were a good company.
Dennis
This was first time we ever needed a small-shipment service. Ship Smart was on point every step of the way: estimate, scheduling, precisely on-time pickup, reasonably rapid shipment with no damage, and on-time delivery. And, importantly, they were reasonably economically priced. Their subcontracted pickup and delivery movers were punctual, courteous, and patient to answer all questions and address all concerns. I would definitely use Ship Smart again!
Maria D.
The packing job was well done but the shipment took much longer to receive than I was told by Ship Mart personnel.