Susan H.
Very professional and customer…
Very professional and customer oriented. The crating of our furniture was amazing.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
Susan H.
Very professional and customer oriented. The crating of our furniture was amazing.
Anthony
They were fast, efficient and managed to transport heirloom crystal and china from Florida to New York without one item breaking!!
Cliff
The packers did a great job. No damage. Delivery went smoothly. Great job.
Ann
Everyone from the first phone call through the delivery was very professional and courteous. Delivery was very timely. Would definitely use their service again.
Jack
Professional---Punctual---Very Smooth ---Delivered and set in place. All was done slightly below estimate. Highly recommended.
Jackie
Easy to work with and very efficient! Pick & delivery was on time!
Pat
I did complete a survey on May 23rd, as I recall, but happy to do another! Every aspect of moving my great-grandmother's antique bedroom furniture from Minnesota to Michigan went so smoothly. Purchasing the move went well....the scheduling gal was VERY helpful in walking me through the process. I had adequate notice of when the local movers would be at my home and they took great care in getting the furniture ready to ship. I was appraised of when it would leave Minnesota, and when it was en route to Schoolcraft, Michigan. My brother said that notification of its' arrival was well done, and he was pleased with the delivery process. Also, I thought the cost was reasonable! THANK YOU!
David
Following my father's recent death we had four largish paintings shipped cross country using Ship Smart. The whole operation was professional beginning with the original price estimate, pickup at the address in Virginia, expert packaging to assure safe transit, and ending in California with the final delivery which was well coordinated by the carrier as to timing. Pricing was fair and frankly less than I had originally anticipated.