John
Great service!
Great service!
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
John
Great service!
Marcia
This was one of the best experiences we've had in over 45 years of moving around. ShipSmart helped when I didn't know where to turn for moving 10 boxes across the country. Everyone we dealt with - on the phone, on pick-up, and on delivery were outstanding. Highly professional and efficient.
Jeremy
I was taking care of an estate and had to ship items to Pasadena, Brooklyn and Sarasota. Everything that I was told would happen did. They showed up on time, packed all the items and everything was delivered perfectly. I priced other moving firms and they were the most reasonable ...... the cherry on the top. I would not hesitate to use them again if needed.
Andrea
Was communication breakdown at the beginning which was partially my fault as well but they did everything to fix it. Felt like it was a great price for the service and was very easy to setup.
Response from Ship Smart Inc.May 23, 2019
Hi Andrea, I am really sorry you did not have a satisfactory experience, I have alerted our customer satisfaction team and they will be reaching out to you.
Clifford
Hiring Ship Smart to ship my heirlooms was my best option by far. I looked into larger carriers and was informed about Ship Smart. They were very professional, quick to respond to my questions and a quote, and the shipment was packed very well. The crate was professional constructed with no damage during its shipment. Very pleased with Ship Smart and would recommend to anyone who is interested in shipping heirlooms across the country.
Barry S.
Order shipped and arrived in a timely manner. Deelivery people were very helpful
Margie
Great and very nice customer service people
Gary
The gentlemen that loaded our shipment in Bradenton, Fl could not have been any better. I was military 22 years a lot of shipping nothing to equal the service at pickup. The gentleman that delivered here in New York was the best I have ever had handle our goods all by himself he unloaded and placed the boxes where I wanted them. Highly recommended on both ends. Garry Burnell