Ship Smart Inc.Reviews of shipsmart.com

4.6759 reviews
Shipping & Logistics
783 Rio Del Mar Blvd Suite 9, Aptos, California

Ship Smart Inc.

About Ship Smart

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: Ship Smart, shipsmart.com
Website: shipsmart.com
Category: Shipping & Logistics
Location: Aptos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 35% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ship Smart reviews

759 approved reviews, newest moderated first

Jbarron
Oct 11, 2019
Antique 7’ Hall Coat Tree - delivered in excellent condition.
My piece of furniture was in my family for 3 generations. It was a seven foot hall coat tree. It was packed and delivered with great care. The staff (from the person who gave me the quote to the men who delivered the piece) were responsive, knowledgeable and attentive. I am very pleased with ShipSmart.
Response from Ship Smart Inc.Oct 14, 2019
Hi Jbarron, we appreciate you taking the time to review our antique shipping service. Thank you for the business.
Nan
Oct 11, 2019
Excellence from start to finish!
Excellence from start to finish!
Response from Ship Smart Inc.Oct 14, 2019
Hi Nan, glad you enjoyed our small move service. We appreciate your business and feedback.
Gail
Oct 7, 2019
Great communication.
Great communication. Awesome service. My grandma's antique desk was well packed and delivered with no problems.
Response from Ship Smart Inc.Oct 14, 2019
Hi Gail, thank you for the review about shipping your antiques. Glad we could help.
Donna
Oct 4, 2019
Absolutely the best!
Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!
Response from Ship Smart Inc.Oct 14, 2019
Hi Donna, Thank you for the feedback, we appreciate the business.
Kathy
Oct 4, 2019
Excellent!!
Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.
Response from Ship Smart Inc.Oct 14, 2019
Hi Kathy, Happy to help. Thank You For Your Review.
Stephanie
Sep 27, 2019
Great service and everything was…
Great service and everything was wrapped well and nothing was broken. Their estimate was much higher than expected.
Response from Ship Smart Inc.Oct 4, 2019
Hi Stephanie, Thank you for your feedback.
Ev
Sep 27, 2019
Great service
Great service
Response from Ship Smart Inc.Oct 4, 2019
Hi Ev, Thank you for your business.
Sherry
Sep 24, 2019
A great experience
A great experience - highly recommend!
Response from Ship Smart Inc.Oct 4, 2019
Hi Sherry, Glad you you had a great experience shipping with our company, Thank you for your feedback.

Ship Smart Inc.Reviews of shipsmart.com

About Ship Smart

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Ship Smart Inc.Reviews of shipsmart.com

Ship Smart reviews

Antique 7’ Hall Coat Tree - delivered in excellent condition.

Excellence from start to finish!

Great communication.

Absolutely the best!

Excellent!!

Great service and everything was…

Great service

A great experience

About Ship Smart

About these reviews

More in Shipping & Logistics, California

Corsia Logistics

Tempus Logix Auto Transport

Dropship China Pro

Gator Packaging

Ship Smart reviews

Antique 7’ Hall Coat Tree - delivered in excellent condition.

Excellence from start to finish!

Great communication.

Absolutely the best!

Excellent!!

Great service and everything was…

Great service

A great experience