ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero reviews

510 approved reviews, newest moderated first

Cagatay O.
Sep 15, 2021
Perfect customer service
Perfect customer service
Response from ShipHeroSep 16, 2021
Hi Cagatay, Thank you for recognizing our customer service team and leaving a wonderful review. We really appreciate it!
Report
Mandy A.
Sep 10, 2021
Customer service is on point
Customer service is on point, quick and efficient
Response from ShipHeroSep 16, 2021
Hi Mandy, We're so glad that you're happy with our customer service team. We try very hard to always be awesome. Thanks for leaving a great review! We look forward to continuing to work with you!
Report
Chris M.
Sep 8, 2021
We needed to change our 3PL service…
We needed to change our 3PL service quickly and settled on ShipHero because they offered an uncomplicated program that allowed us as a small business get up and running without hidden fees and extra onboarding costs. The sales person was knowledgeable and professional and the onboarding team was super helpful.
Response from ShipHeroSep 9, 2021
Hi Chris, We're so happy that ShipHero has proved to be the uncomplicated solution you hoped it would be. And we're really glad that our team was so helpful in getting you up and running. We look forward to continuing to work with you! Thanks for the awesome review!
Report
Ife O.
Sep 8, 2021
ShipHero was great working with me on…
ShipHero was great working with me on getting things fulfilled with Amazon. Working with me along teh way to make a complicated process pretty smooth.
Response from ShipHeroSep 9, 2021
Hello Ife! Thank you for leaving such an excellent review. We're so happy to hear that ShipHero is exceeding your expectations and making your business life easier. We look forward to continuing to work with you!
Report
Abel S.
Aug 27, 2021
Amazing Help, I was in and Out
I reached out for some sync help to my woocommerce and Clara was there for the rescue. They spotted the error and lead me to the solution. I am glad to have met such a great helper. Thank you, Clara, hope I get to be helped by you next time I run into a roadblock. :-)
Response from ShipHeroSep 2, 2021
Thank you for recognizing how awesome Clara is and for leaving such a great review! We're so glad that our team was able to help with your sync issue. We appreciate your business!
Report
Troy S.
Aug 25, 2021
Just getting started with ShipHero and…
Just getting started with ShipHero and so fare it has been a pleasant experience and the people are very happy to answer all my questions.
Response from ShipHeroAug 26, 2021
Hello Troy! Thank you so much for taking the time to leave us a 5-star review. We're thrilled that ShipHero and our team have met your expectations so far. We look forward to working with you.
Report
AL
Aug 21, 2021
Spent alot of time looking for a trust…
Spent alot of time looking for a trust worthy 3PL and really happy i've found and gone with ShipHero. First time doing the whole amazon, shopify/etsy business and it was alot of time spent mulling over the 3PLs, many of them seem so poorly ran and risky with bad customer service. Shiphero has been exactly that, Hero's in my online business storing and shipping my inventory. Onboarding was well organized and the on going chat support is active and professional. No complaints thus far and I highly recommend them!
Response from ShipHeroAug 26, 2021
Well, shucks, we're so glad we're living up to our name! Thank you for leaving us a review. We're glad that you after your research, ShipHero still came out on top. We're looking forward to working with you!
Report
V P.
Aug 19, 2021
Their customer service team is amazing
Their customer service team is amazing. The easy to manage dashboard allows you to respond fats to customer requets and chanegs in your bsuienss. Best support i have seen in the industry. Belle and the team is always there to accomodate and help you grow your business. if you are not a customer yet. join , you would be very pleased.
Response from ShipHeroAug 19, 2021
Hello! Thank you so much for recognizing our team and the exceptional support they offer. ShipHero prides itself on giving our clients the support they need. We're so glad you've joined us and we look forward to even more success.
Report