ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
510 approved reviews, newest moderated first
Gundega N.
Bel was very helpful, replied in a timely manner and helped to solve our issue. What else can a customer wish for!?
Response from ShipHeroOct 14, 2021
Thank you for your awesome review! And thank you for recognizing how awesome Bel is - we agree! We look forward to continuing to work with you.
Amir
Awesome service! I’m very satisfied with them since they absolutely take care of their clients.
Response from ShipHeroOct 7, 2021
Hi Amir! Thank you for the great review! We believe taking care of our clients is the most important part of our business (plus the awesome software). We're glad that you're feeling welcome and cared for.
Simon
Exceptional customer support quality
Response from ShipHeroOct 7, 2021
Simon, thank you so much for leaving a 5-star review. We're so glad that our customer support team has been exceptional! That's always what we're aiming for!
paul M.
Great customer service. Resolves questions quickly and efficiently
Response from ShipHeroOct 7, 2021
Hi Paul, Thank you for the 5-star review. Great customer service is one of the tenets of our business. We're so glad to hear that our team has been meeting and exceeding your expectations. Thanks for being part of ShipHero!
Mohlago M.
My experience with ShipHero has been exceptional. Integration is seamless support from Silvana was the best I've ever experienced. She made it very easy for me to get going. Shipping is also super fast. Highly recommended!
Response from ShipHeroOct 7, 2021
Thank you for the amazing review! We agree that Silvana is one of the best. We're glad that ShipHero is meeting and exceeding your expectations. We wish you continued success!
Dr. B.
ShipHero has excellent support staff that respond quickly and effectively. Their chat team and warehouse reps are pleasant to deal with, and have helped me solve many shipping and Shopify issues that are unrelated to their company. I would definitely recommend using ShipHero!
Response from ShipHeroOct 7, 2021
Hello Dr. Bruns, We're so glad that the ShipHero team has been quick to respond and been solving problems like the heroes they are! We greatly appreciate the recommendation and the 5-star review. We look forward to continuing to work with you!
Priyanka N.
excellent service, responsive and professionals!
Response from ShipHeroOct 7, 2021
Hi Priyanka, thank you so much for the review. We're so glad that our team has been responsive, professional and meeting your needs with excellent customer service. We look forward to our continued partnership.
Nate
Excellent and very timely customer service. Bel is solid!!
Response from ShipHeroSep 30, 2021
Hi Nate, we agree, Bel is solid! We're also so glad that you've had a great experience with ShipHero. Thank you for taking the time to leave us a review. We really do appreciate the feedback.