ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
510 approved reviews, newest moderated first
Katya V.
I worked with Bel from SH on my FBA labels and orders. She was of great help and patiently guided me through the process. Thank you for your help Bel!
Response from ShipHeroSep 30, 2021
Hi Katya, Thanks for taking a minute to leave us a review and letting us know that Bel has been a rockstar! We greatly appreciate you leaving us feedback and we're so glad that your experience with ShipHero has been so positive!
Aaron B.
Worked with Silvana who was extremely responsive and helpful all along the way. Amazing team!
Response from ShipHeroSep 30, 2021
Hello Aaron, thank you so much for shouting out Silvana and giving us such an amazing review. We agree that Silvana is pretty awesome. We really appreciate you taking the time to leave us feedback and letting us know how we're doing!
Lola S.
Quick and reliable
Response from ShipHeroSep 30, 2021
Hi Lola! Thanks for leaving us a positive review. We greatly appreciate you taking the time to leave feedback and we hope that we can continue to meet and exceed your expectations.
Memphis Y.
We have been working with Silvana who is Onboarding Customer Solution Specialist from ShipHero. She is extremely helpful and gave use detailed guidance. We are highly recommend ShipHero. Her help makes our job so easy. Thank you very much Silvana !
Response from ShipHeroSep 23, 2021
Thank you! We're so glad that Silvana has been a superhero during your onboarding process, and that her support is allowing you to understand the full extent of ShipHero's capabilities. Thank you again for the great review.
Sabrina F.
this is so courteous and professional service!!
Response from ShipHeroSep 23, 2021
Hi Sabrina, Thank you for your wonderful review. We're so glad that our customer support team is providing you the kind of support you need!
Joseph G.
I have worked with various WMS products for most of my career, many of which are overly engineered junk with a user experience reminiscent of the Commodore 64. Those days have finally ended. Shiphero has no business being as good as it is; the technology is flexible and the learning curve is extremely short for users. We have been able to rapidly deploy the system in a unique use case at our physical retail locations to great success - thank you Shiphero team.
Response from ShipHeroSep 23, 2021
Hi Joe! Thank you so much for this rave review and for singing the praises of ShipHero. We strive to meet and exceed our clients' expectations and we're so glad that our software is doing the job for you and your organization. We look forward to continuing our 5-star partnership!
Blessed Home & B.
I absolutely love ShipHero. Bela is both professional and courteous. She is responsive, and follows through with each and every inquiry that I send her way. I cannot say enough good things about my experiences with this company and with Bela. I am soooooo impressed and grateful to have ShipHero and Bela as my fulfillment partner!
Response from ShipHeroSep 23, 2021
Hi Blessed Home & Body, Thank you so much for the love! And thank you for recognizing Bela, she is pretty great, if we do say so ourselves. We're so glad you're seeing the value of working with ShipHero and we look forward to continuing our partnership.
Greg S.
The ShipHero customer service chat has been amazing. Sophia and Bel are who I've dealt with the most and both have been very helpful with all of my inquiries!
Response from ShipHeroSep 16, 2021
Hi Greg! Thanks so much for leaving an awesome review. We're so glad that Sophia and Bel have been such customer service super heroes! We look forward to continuing to work with you.