Rass X.
Update
I got a response six days ago and I answered directly telling them I want to order something else with the same amount of money that I had paid in December 2024 and I haven't got any response yet. Please contact me

Sevenesy is a family-owned jewelry brand based in New York, creating pieces designed to help women feel more confident and noticed, while making gifting more meaningful.
Sevenesy (sevenesy.com) has 165 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

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Jewelry & Watches · Brooklyn, New York
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165 approved reviews, newest moderated first
Rass X.
I got a response six days ago and I answered directly telling them I want to order something else with the same amount of money that I had paid in December 2024 and I haven't got any response yet. Please contact me
patlesciauskaite L.
This has been the worst shopping experience ever. Zero communication—I’ve sent multiple emails and haven’t received a single response. My order was delayed for over a month, and when it finally arrived, they sent the WRONG bracelet. Absolutely unacceptable. Feels like a complete scam. Save your money and shop somewhere else! Update: they responded to my emails and they told me they going to do a refund but sadly they LIED! I wrote few more emails but got no response. I spend a lot in this website and didn’t get any money back, ring turned orange in a few weeks. Please don’t buy it from here!!!
Response from SevenesyFeb 10, 2025
Dear Patlesciauskaite, An email has been sent to you to resolve this. Please respond to it so we can assist you further. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon. With love, Sevenesy.
Péter B.
(order 11707) The website says that the delivery in Europe takes 2-3 days, but I ordered it 16 days ago and I haven't received any email yet, only that the order has been confirmed. My girlfriend's birthday is in 5 days and the ring is still nowhere, even though they say 3 day delivery in Europe!!!!
Response from SevenesyFeb 23, 2025
Dear Péter, We are very sorry to hear that the shipping carrier did not meet the expected delivery deadline. We will send you an email explaining the situation and to resolve this by offering a compensation. Please respond to it so we can assist you further. Thank you for sharing your thoughts with us—we look forward to hearing from you soon and making this right for you. With love, Sevenesy.
Nikki
Last I heard from this company was the 31st of January. I tracked my order at that time and it said that it had made it across the border and nothing from then on. 😂 Email to track my order just got deleted out of my email again. I don't know why this keeps happening this is unprofessional. Guess I have to order something else for Valentine's Day because that was for my son's girlfriend. 😠
Response from SevenesyFeb 7, 2025
Dear Nikki, Thank you for your feedback! Your order has arrived in your United States and is now with your local delivery service (USPS). It will be delivered to you as soon as possible. We’ve also sent you an email before with tracking details, so you can check the estimated delivery time. Should you need further assistance, your personal advisor is happy to help you. Looking forward to your order reaching you soon! With love, Sevenesy.
Hadia M.
So da haben die sich fast ein Monat später gemeldet, und geben uns keine Adresse damit wir den Ring zurück schicken können und einen neuen erhalten, meine fresse, was ist das für ein dummer kundendienst, wir schreiben dauernd und es kommt einfach nichts zurück, ich empfehle da keinen was zu kaufen!!
Domantas D.
I ordered the ring and it arrived in 3 weeks, so far I have had no complaints. However, the ring was too big and I wanted to exchange it for a smaller one, the next day after receiving the ring, I immediately wrote to sevenesy's e-mail that I want to exchange the ring, after receiving a response from them, I sent the ring back to them, which they received on January 10 with all the email correspondence and purchase papers to make it easier for them, a month has passed, I still haven't received the ring, to e-mail I don't get any answers from them either. I had no choice but to write a bad review because of the indulgence and poor service. If I get the ring back and sevenesy responds, I will change my review. Update; Sevenesy responded to my requests and sent a exchanged ring, thank you Sevenesy for solving the problem, I hope other people don't have to go through the same trouble to get what they paid for
Response from SevenesyFeb 10, 2025
Dear Domantas, Exchanges take time to process, but please rest assured that we are handling it for you. Once your replacement has been shipped, you will receive a tracking number to track its delivery. Let us know if you have any questions in the meantime—we’re happy to help! With love, Sevenesy.
Станислав A.
SCAM!!! Don’t recommend!!!! Have ordered ring for girl at December, haven’t delivered yet. Asked for refund - company ignore requests.
Luca T.
awful awful awful company. First of all my order took about a month to come with little to no communication throughout. Once arrived it was way too big so i had it sent back. It’s now been another month since i’ve sent it back and i've not had a single email confirming they’ve got it i’ve sent several emails asking what’s going on as they must have received it by now so i’ve lost out on £60 . Avoid this place at all costs
Response from SevenesyFeb 20, 2025
Dear Luca, Our customer service team spoke to you and told you that we have “not” yet received your return at our headquarter. We kindly ask you to share the tracking number so we can follow up on its status. We will investigate further to resolve this as soon as possible. Please reach out with the tracking details, and we will be happy to assist you. With love, Sevenesy.