Antonio C.
Llevo más de 1 mes esperando un anillo…
Llevo más de 1 mes esperando un anillo que no llega no puedo leer la página d embio que es postnl por qué solo está en otro idioma lamentable todo , mui mui mui lamentable k malo

Sevenesy is a family-owned jewelry brand based in New York, creating pieces designed to help women feel more confident and noticed, while making gifting more meaningful.
Sevenesy (sevenesy.com) has 165 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
165 approved reviews, newest moderated first
Antonio C.
Llevo más de 1 mes esperando un anillo que no llega no puedo leer la página d embio que es postnl por qué solo está en otro idioma lamentable todo , mui mui mui lamentable k malo
Ilona V.
Mijn zoon van 17 kocht een ketting voor zijn vriendin voor kerst. "opeens" was de ketting niet meer leverbaar nadat hij al lang onderweg had moeten zijn. Hij kreeg een mailtje, wil je geld terug of een tegoedbon? Hij koos voor geld terug zodat hij zijn vriendin toch nog iets kon geven voor kerst. Maar je raad het al, nooit geld teruggehad en nergens meer een reactie op. Sevenesy ga je schamen!
Dennis R.
I asked for a refund and they haven't answered me for weeks, after asking me to delete my review in exchange for a refund, basically, a scam and very unfair in my opinion
Illia K.
Well it's been a long time since I sent an item back for a refund and after a while I finally got a response that my refund being processed and I should get my money back in a few days that was on January 21 when I got this email, so now its Feb 13 and I still didn't get my money, so I'm wondering if you are guys busy with it cause no answers to emails about it, I hope its not gonna take much longer since I've been waiting for my money more than a month now, order number 10346
Callum D.
I had asked for an exchange for my gift for my girlfriend from Christmas, they got back to me with the address, I paid tracking delivery to them and emailed asking for updates on my exchange after it had arrived. I have messaged every social media they have and sent multiple emails and haven’t heard anything back, now I just want my money back but still no response
Response from SevenesyFeb 20, 2025
Dear Callum, Thank you for your feedback. We have “not” received your return at our headquarters to exchange it for you. We kindly ask you to share the tracking number so we can follow up on its status. We will investigate further to resolve this as soon as possible. Please reach out with the tracking details, and we will be happy to assist you. With love, Sevenesy.
Bruno
Von Anfang an war das eine 5 von 5 sternen Erfahrung, bestellt wurde ein Ring, es kam schnell an, gut und wunderschön verpackt, auch von sich war der Ring absolut umwerfend. Doch alles änderte sich am dritten Tag, da habe ich bemerkt dass ein stein fehlt, und zwischen den Herzen eine art Verschleiß entstanden ist, sofort wurde der Händler kontaktiert, ganz schnell bekam ich die Antwort sie würden mir den Ring natürlich erstetzen, aber dann um die 1 monat stille, keine antwort, nirgends, nicht auf WhatsApp, nicht auf email, nicht auf der website, aber natürlich als es so weit kam dass ich zu paypal gehen musste und den fall melden, hat der Verkäufer mir am letzten tag vor dem geld zurückbekommen geantwortet mit den worten ich werde ein neues ring bekommen, wiedermal, ist jetzt auch schon eine woche her. Ganz ehrlich, nach all den Stress den es mir zubereitet hat, bereue ich es dass ich nicht 20€ mehr für den selben pandora Ring ausgegeben hab...
Simone Del G.
ho acquistato un anello, il 16 gennaio 2025, la spedizione in Europa era prevista in 2-3 giorni e l'anello mi è stato consegnato il 28 gennaio 2025 (quindi già non è stata rispettata i tempi di consegna).Nell'attesa che mi venisse consegnato il pacco, con il ritardo che ha avuto, ho contattato anche il servizio clienti su whatsapp ma non ho MAI ricevuto una risposta. Il 30 gennaio ho effettuato una prima email per il reso e ottenere il rimborso (dato che il tempo limite per il rimborso sono 14 giorni). ho continuato ad inviare email, ma ad oggi non ho ancora ricevuto risposte. il mio numero di ordine è 11431
Sergio M.
Total scam, terrible experience, lost money, waiting for my order for the third month, that was delivered to an unknown person. spiteful attitude of customer service to customers who ignores and does not want to make a refund. Save your money and time, do not buy here
Response from SevenesyFeb 20, 2025
Dear Sergio, According to the tracking information, your order was delivered by your local carrier and signed for when it was delivered. If you believe there is something missing, please contact our shipping department, and they will investigate the issue and start a case for you if necessary. Let us know how we can assist you further—we’re happy to help! With love, Sevenesy.