SephoraReviews of sephora.com

We all know the brand can be a little pricey for a young girl wanting to try different looks. However, the quality is there, especially you pay attention to the reviews on color pigment etc. Any time we ordered something, we were quick to receive it. Sometimes better than going into the stores.

Great Experience!!!

I subscribed to the FLASH service at the end of 2016, and I am more than satisfied with the value of the program. Shopping online with Sephora is way easier than navigating the city, finding parking, and shopping in a physical store. So far, every order has arrived exactly two days from when I place my order. It's only $10 a year for unlimited shipping on any order size. I can always find the products that I need online at reasonable prices, and the detailed descriptions and reviews make it easy to decide between two or three similar products. I love it!

Easy to navigate website, great shipping, easy returns and benefits for being a repeat customer.

Le 18 janvier j'ai déposé un avis sur la conduite inqualifiable dont j'ai été victime à Sephora Saint Denis. On m'a obligé a payer une prestation que je n'avais pas demandé. J'avais simplement demandé a essayer un rouge à lèvre. La vendeuse a passé trop de temps avec moi au pour sa responsable. Je n'ai jamais demandé un maquillage complet. Atteinte d'un cancer je n'ai pas eu l'énergie de faire face a cette "responsable" très agressive et je suis sortie du magasin en larme. J'ai aussi écrit au service client. Aucune réponse, ce qui démontre le manque de respect pour ses clients. Je comprends mieux la mauvaise moyenne de cette enseigne. Tout ce que cette entreprise à su faire c'est bloquer mon avis sur cette boutique sur leur Site. On the 18 of january i went to sephora Saint Denis in Paris and i was forced to pay for a make over I didn't asked for. The manager of the shop was verbal rude to me in front of her staff and customers and forced me to pay for a complimentary trial of their products done in good will from the store make up assistant. I'm a cancer patient so I reserved my energy to engage her. At no time was there a price negotiated. I was ready to buy some of the products suggested, the girl did her job I wrote a comment on Trustpilot and on their site and i event wrote & mailed a letter to their customer service department. No answer from them? which shows a total lack of respect to their customers.

j aime le site Sephora!! une de mes commandes que j ai pas reçu car le facteur a mal fait son travail! J ai appelé le site,impeccable,aimable,serviable et professionnel,comparait a d autres sites!(Nocibé). je recommande ce site

It's convenient only if you find a good offer. Anyway deliveries are on time and packaging is good. They can improve the customer service.

decu par les prix propose