SephoraReviews of sephora.com

Ich rate dringend zu Vorsicht. Bei meiner Retoure erfolgte keine Rückerstattung und keine Benachrichtigung. Mein Geld habe ich nur dank PayPal zurück bekommen und selbst das war äußerst zäh. Ich wollte Sephora trotzdem noch eine Chance geben und habe noch einmal bestellt. Das Geld wurde sofort abgebucht, die Bestellung selbst einen Tag später ohne Angabe von Gründen storniert. Ich schätze, man mag dort keine Leute die von ihrem Recht auf Rückzahlung Gebrauch machen. Ich werde jetzt schauen, wie ich wieder an mein Geld komme. Wirklich hochgradig unprofessionell und unseriös.

Acquisto spesso da Sephora, ultimamente più online che nei punti vendita, servizio velocissimo, fatto l'ordine dopo le 21 di sera di lunedì 1 aprile e arrivato oggi mercoledì 3 aprile . Pacco impeccabile, prodotti ben incartati, campioncini diversi da quelli che avevo scelto, ma non è un problema, sicuramente erano esauriti. Non capisco molto come funzionano i punti, dato che non cambiano dopo aver acquistato.

Customer service?? OMG ..no! Watch out for some ill mannered chick by the name of ‘Crystal’ on the chat line . . not a pleasant or reassuring individual . . VERY POOR CUSTOMER SERVICE’. I doubt I will buy anything from this company again. Product is okay, company service reps?? SUCKS . .

Sephora no longer rewards good customers, or rouge clients, with Flash VIB shipping. Sephora has become cheap. One no longer has enough options to use the points they receive based on purchases and only receives two samples per order instead of three- and the samples are no longer as good quality. I will look for other websites to purchase my makeup and skincare items.

I have shopped here a few times, good experiences so far

So everything was good from the way the site is built down to ordering and receiving the products! The products were good thing is i ordered 2 lipbalms and they came packaged nicely but so over the top. For 2 lip balms there was a box which had a bag in it and then wrapped again with more paper. The only thing i wish they did is package accordingly that over the top packaging wasnt important and there even is an entire sheet of paper which has the receipt inside. I would have ben fine just getting the receipt. Which is why im giving 4 stars. I would recommend just sephora please cut down on the packaging when the orders are this small no reason to spend so many resources.

Sono stata a farmi le sopracciglia al punto vendita all’adigeo, inutile dire che il servizio è stato a dir poco sgradevole. una volta fatte le sopracciglia ( tinta e epilazione) mi sono ritrovata con le sopracciglia grosse e marroni (io sono bionda) per non dire dell’irritazione attorno alle sopracciglia... mai più. Mi spiace perché la commessa era anche cortese, ma sul servizio proprio non ci siamo

Har försökt beställa flera gånger, olika varor men varje gång har de blivit annullerat. Oseriöst & dålig service