SephoraReviews of sephora.com

Sehr schnelle Lieferung und in Kombination mit einem Gutscheincode zum Muttertag war der Preis auch sehr gut. Als Lieferadresse habe ich meine Packstation gewählt. Mich hat es etwas irritiert, dass weder in der Rechnung noch im Konto meine Packstationnummer angezeigt wurde. Außerdem habe ich auch die DHL Sendungsnummer vermisst, stattdessen gab es eine Sendungsverfolgung über die Sephora Webseite.

Ordered gift card for Mother’s Day... Never got it Spent 3+ hours on hold with no reply Never using them again Unbelievable

This is crazy - I have activated a Sephora credit card, but when trying to buy a gift card using the Sephora card, the transaction has been declined - all day!!! - despite multiple password changes. I talked to four different reps from Sephora, who referred me to other reps. I am trying to BUY something from Sephora!!! I then used my mastercard - ALSO declined- Sephora used to have a fantastic ordering process. No wonder Amazon is taking over the world.

No communication from Sephora about one of my items being unavailable. I needed a foundation for my first day photo at a new job. I ordered it weeks in advance and the order just sat there. I also spent $100 on two other items. I had no idea why the order wasn’t shipping because the foundation was in stock at the time of my order. Once I emailed them to inquire and express my dissatisfaction about the lack of communication, my order suddenly appeared a couple days later, minus the foundation and no reason. The app finally said the foundation was out of stock. Ulta is better in shipping, communicating clearly and having sales. From now on if I need high end products that are not sold at Ulta, I will buy direct from the company (Tatcha). Suck it Sephora!

Sono una persona che, dopo aver effettuato un acquisto e ricevuto il prodotto, va subito a recensire sia il prodotto che il negozio qui su trustpilot o altri siti. 1 stella e 8? E' imbarazzante! Com'è possibile? Io ho effettuato un'ordine e mi è arrivato velocissimamente, i campioncini erano più di due ed alcuni li avevo richiesti, per cui niente di cui lamentarsi! Non ho usufruito del servizio clienti che, leggo dagli altri, dicono sia lento o inesistente, ma mi sono arrivate 2 mail, c'è il tracking e tutto. Che problemi avete? E' top sephora^^

They deliver delicate items in an oversized box with no protection. When I complained they offered to replace it but I have to go to the post office to send back their damaged item. Too much of a hassle. Next time I will just go to Ulta! Thanks but no thanks Sephora!

associates are so pushy! I walked in to find two products, a brow gel, and the nars creme blush, I know where they are in the store because I go there a lot. I know that they are supposed to ask if you need help but I was in the store for less than 15 minutes and more than 4 people came up to me and asked if I needed help, then this one lady kept telling me about a sale that if you bought three things from the Sephora collection that I would get a percent off, I didn't need anything and she kept pushing and finally I just felt bad and got an eyeliner. Then as I was checking out she asked if I wanted the credit card, I didn't so I said "no thank you" she keeps saying "are you sure" "are you sure" "its really great" and I kept having to say no. If I say no the first three times, stop asking.

They never have my makeup in Ashland ky it’s the worst store ever I will Oder mine from a different store