Nick
Spend your money elsewhere
Not sure if their practice of holding onto returns for 30 days before issuing a refund is to discourage people from returning stuff or if they’re the only large retailer that suffers from this unique form of logistical ineptitude, but I’m completely turned off of the company now; for this and many other reasons. Likewise, their unscrupulous practice of letting you choose sample size products with your order and then just not sending them is so douchy. A substitution I can understand, but half of my orders ship with nothing. They know full well that’s the only reason most people buy from Sephora instead of getting their products much quicker from a better retailer. Unfortunately, if you’re unhappy with your unexpectedly empty box, it’ll be months after sending it back before they’ll return your money. Terrible service. Very unreliable.