SephoraReviews of sephora.com

Alle Bestellungen, welche im Sale gekauft wurde, wurde storniert, weil angeblich nicht verfügbar. Der Artikel ist aber noch immer auf der Seite verfügbar, jetzt aber zu einem erhöhten Preis. Ich fasse es nicht

Bestellung, welche im Sale gekauft wurde, wurde storniert, weil angeblich nicht verfügbar. Der Artikel ist aber noch immer auf der Seite verfügbar, jetzt aber zu einem erhöhten Preis. Ich fasse es nicht.

UNO SCHIFO TOTALE NON HO PAROLE PER DESCRIVERE TUTTO CIO

Ich habe eine Bestellung von Sephora erhalten, welche ich zurücksenden wollte. Leider ist in meinem Benutzerkonto verbucht worden, dass das Paket noch auf dem Lieferweg ist. Aus diesem Grund konnte ich kein Rücksendeetikett anfordern. Infolgedessen habe ich mindestens sechs Mails an den Sephora Kundensupport gesendet, sodass diese mir ein Rücksendeetikett zur Verfügung stellen. Nach über zwei Monaten ist immer noch nichts passiert und die Bestellung liegt noch bei mir. Ich bin sehr unzufrieden mit dem Kundenservice und werde definitiv nichts mehr hier bestellen.

I used to spend ALL my money here, everything was extremely overpriced and never had sales. After realizing I was paying for overpriced makeup and paying for the CEO's mansion and life luxuries, I stopped shopping here. Now in 2021, majority of their products have significantly dropped in price and they have sales quite regularly. It brings me pure happiness to see people not struggle to afford makeup from sephora. It's about time customers stop having to pay a ridiculous markup for middle of the road quality.

Fruktansvärt dåligt om man ska skicka paket i retur, man står själv för frakten som går på ca 150kr!!! Dom hämtar inte ut paketen i retur utan de begär ÄVEN att man ska välja direktleverans till detta lata oprofessionella företaget! Rekommenderas absolut INTE!

They're just very uncooperative. I told them to send back an order I had made because it was shipped to the wrong address. They systamatically refused. I deadass sent 10 emails to them regarding this issue and at the 10th attempt only, a woman said she could send an item if it was in stock. However, the item I had ordered was limited edition. Anyways, sephora staff are always acting high and mighty. I know damn well that its easy to just resend my damn package to the right address but they just wouldn't budge, so I am writing this garbage review. because they are garbage.

As a long time Sephora customer I did not expect to learn that if I ordered items from their website, 1) I cannot return them in store. 2) I can only get a Sephora gift card instead of a credit back to my bank account. Also, when I went to a Sephora store to return the items, I asked the sales lady if I could have a bag to put the items in (they were in a ziploc bag) as I was going out in to the mall and didn't want anyone to stop and question me. the manager walked by, she asked her, and the manage said no. NO! to a long time customer who just want one small bag? That is beyond petty and ridiculous. I also worked at 3 makeup counters in a major shopping store. If a customer couldn't use one of the counters products, or didn't like what they had, I always recommended Sephora. I've been shopping in Sephora for 10+ years, but that ended on Monday. I will no longer shop there. You lost a valuable customer!!!