SephoraReviews of sephora.com

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Non sono solita a fare recensioni visto che anch'io lavoro in un negozio, ma oggi ad Arese ho trovato un ragazzo molto competente e preparato. Grazie Salvatore e complimenti

Ultimamente le risposte al telefono del negozio di Corso Vercelli sono , incompetenti , sgarbate . Per un servizio Benefit a me oggi mi hanno dato appuntamento il 5 Dicembre , mentre a persone che conosco un paio di giorni fa hanno ottenuto l'appuntamento per il 22 novembre. E' molto mal gestito se confrontato agli altri punti vendita.

Ho cancellato la mia recensione negativa su Sephora perché mi sono resa conto che le cassiere non c’entravano niente. Sono stata gentilmente contattata dal negozio che in base alle telecamere mi ha informata che si vede che i soldi di resto sono caduti e li ha presi la cliente che veniva dopo di me. Purtroppo le circostanze sono state tali da indurmi a sospettare delle cassiere, ma devo dire che sono colpita dal fatto di essere stata chiamata e rassicurata su come si sono svolti i fatti.

It has been 10 days since I placed an order and I don’t have any update except it says on the website that it is shipped and provided a link where you are supposed to check shipping status but you won’t see anything. I totally understand that it is holiday season and there could be delays in deliveries but at least let us know when it will be delivered. Keep the tracking info up to date. It was not like this with Sephora earlier. They have changed to LSO to ship their products instead of UPS which they were shipping with earlier, probably to save money and it has made customer experience absolutely worst!!!!

Don't waste your time choosing a sample as you likely won't get it anyway. 'None left' I was told, then 'remove it from your website' I told them. Was given 50 beauty points to redeem for 'large' sample, however it takes at least 100 pts to receive a sample. I guess they want me to buy more to get more points to redeem for samples. Sorry not going to happen, I already purchased something and expected samples with that order. My first purchase will be my last purchase.

Shoppers beware: some sites engage in "dynamic pricing" and they will drive up the price without you knowing. I caught Sephora doing this. They were raising prices well above the regular prices and it can change from person to person. Some people will experience it and some people won't. Double check retail prices on other sites before you check out on Sephora's site. You could be paying MORE and not be getting much of a discount whatsoever! Be careful especially when Black Friday, Cyber Monday, etc sales come around. Don't fall prey to these tactics. Use different browsers, use another device to see if you keep getting different prices.

I should have read this review before pacing my order. Not only they did not ship all items of my order but failed to give my money back. They offered me a in store credit valid for 30 days which I don't think it is fair. It is simple, if you are not delivering, just give the money back.