Sephora is listed under Cosmetics & Makeup.
Sephora (sephora.com) has 3,800 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,800 approved reviews, newest moderated first
bat M.
eccellente servizio clienti Il personale è sempre gentile, disponibile e altamente qualificato. Sanno rispondere a tutte le mie domande e offrire consigli personalizzati che mi fanno sentire valorizzata come cliente. In generale un negozio che non delude mai per la varietà di prodotti.
Sonia B.
Negozio al Valecenter di Marcon (ve), tempo fa sono trattata malissimo da una commessa, stavo male e lei mi ha umiliata trattandomi da pezzente. Ci sono tornata ieri (ovviamente sbirciando che commesse ci fossero.. se c’era ovviamente.. col binocolo mi vedevano) ed ho trovato Yasmine (spero di aver scritto giusto il nome). È stata molto professionale e bravissima mi ha consigliato benissimo e molto simpatica. Mi ha ridato fiducia. Grazie grazie grazie! Più che soddisfatta! Valorizzare commesse così!
Zelinda Manuela P.
Il mio ordine mai arrivato siete truffatori
Elisa Z.
sempre trovata bene
Isabella B.
It was a horrible experience. It took ages to receive the products, and once I tried to return them, I, as a consumer, had to pay for the tracked return. This is clearly a way to disincentivize the customer from returning products! Is it how Arnaud makes a pile of money? I returned the parcel over a month ago, and I am still waiting for my refund. I will not purchase anything from Sephora anymore (I bought very little from them anyway). Old business model, inefficient and a scam when it comes to refunds. I had to open a complaint with PayPal to get my money back. Avoid, there are much better option online that sells original products and that do not try to rip people off when it comes to refunds.
Zeenith M.
I recently started to purchase makeup and skin care products from Sephora again and I am very pleased with the variety and availability of products for all Ethnic groups. I feel like I'm being catered for. Beauty Assistants, Refal and Sumayah are amazing, kind and very helpful and knowledgeable. Their customer Service is top notch. I will be visiting Al Noor Mall in Medina more often. Thank you
Ilaria De D.
Oggi sono stata da Sephora all’interno della Stazione di Santa Maria Novella a Firenze. Voglio segnalare la gentilezza, la professionalità e il bellissimo sorriso di Giulia che mi ha dato consigli utili per fare un regalo . Grazie anche per i campioncini e la dritta su un duo di creme miracolose :) Sempre un piacere comunque andare da Sephora . E grazie di cuore, Giulia.
Mrs Susanne M.
Ordered two expensive scented Nordic candles. Came in boxes which looked as if they’d been on the back shelf in a stock room for years. Packaging grubby. Asked for a refund but not prepared to have the hassle of returning. This damage would have been seen clearly prior to despatch thus,their fault. No response except standard “send back”. I responded asking again for a refund and that they collect the candles.
