SelkieReviews of selkiecollection.com

I made a mistake in ordering an incorrect size. I reached out to them on a Saturday to get the size fixed and they responded within a few hours and corrected it. So friendly and understanding.

I made the terrible mistake of assuming the return window was 30 days, only to discover it was 15 days when I went to start the process. I really panicked and contacted customer service immediately. I received an incredibly warm and gracious email from Summer with an offer for a one time exception. My daughter refuses to wear anything other than Selkie dresses for special occasions, and I was so grateful to have this outstanding experience with her most beloved brand!

Selkie customer service was very responsive and helpful with email communication when we were considering an exchange. The original order arrived on time. My daughter loved the dress we ordered for her prom!

Beautiful dresses and gowns omg. If you haven’t bought an Selkie dress yet what are you waiting for? Do it. Amazing customer service and support and I really appreciate it. They take the time to respond to any concerns about your order (even before you order!) and resolve them, I feel like a valued customer and not just a number. Thank you Alexis!! Thank you to the whole team!!

They responded quickly to my inquiry and were able to answer my question!

The customer service at Selkie is unreal. This is the best customer service I’ve had in a very long time. They helped me with an exchange and made it SUPER easy for me to do, and even checked my measurements with me to make sure the new size would fit! I am extremely grateful. I love this company. The clothes are gorgeous and the customer service makes me want to come back for more!

My gown came without a garment bag and I let customer support know and they responded quickly and sent me one. It was a very pleasant experience.

Customer Service was amazing, very communicative and thoughtful with their responses. I spoke mostly with Summer and she was great!