Yasmine
customer service is amazing!!
customer service is amazing!!! I accidentally clicked the wrong size and they responded to my emails super fast and fixed it for me!! absolute legends ❤️
Selkie is listed under Clothing & Underwear.
Selkie (selkiecollection.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Yasmine
customer service is amazing!!! I accidentally clicked the wrong size and they responded to my emails super fast and fixed it for me!! absolute legends ❤️
Virginia
First, I bought 2 dresses worth of 500 USD. One came torn, neither fit (not even close, poorly made). I was told I was able to get a return label for both dresses and then got no responses for a month. A month later, I'm told only one will be refunded. I sent the dress back and never got my refund. This company is extremely sketchy. Dresses are absolutely cheaply made (amazon-china quality) and they cover the scam by an excess of fabric. I lost so much money with them. Quality is horrendous and consumer service sketchy. Avoid them at all cost.
Jessica
They responded immediately when I emailed them, and they helped me with a return that had expired. They didn't have to do this so I am so grateful.
Lexie S.
Selkie’s customer service is outstanding and truly so kind and caring. I had an issue with an order that was my fault and we worked towards a solution together. Love them and will always be purchasing from them in the future! 💕
Mrs G.
Great customer service, helped me pick out the perfect size dress for my baby shower. Very helpful, can’t wait to receive the dress it looks beautiful.
Jessica R.
I had a fantastic experience with Selkie’s customer service! I texted them for sizing advice, and got their recommendation after providing my measurements. After ordering, I couldn’t find my confirmation email, but I sent them a screenshot from my payment and they quickly updated my email address and re-sent everything. Prompt, friendly, and efficient….I’m genuinely impressed!
Emma H.
They answered very quick and were very helpful. They helped me resolve my issue in no time!
J C.
Honestly super happy with the customer service I got. Super prompt no back and forth, just super smooth.