Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
secure.comgateway.com
Website
secure.comgateway.com
Category
Shipping & Logistics
Location
Portland
Listed on Five Star Index
2026
About these reviews
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The company replied to 22% of reviews.
Latest
Most recent review: October 2026.
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Sincerely speaking this is THE MOST AWESOME AND MOST SIMPLEST SHOP&SHIP services provided for International customers wishing to shop online in the US. Customer Services are SUPERB. They shipped my item in no extra time at all. Thank you so much.
JM
Juan Manuel C.
the worst company to forward your…
the worst company to forward your packages....
They closed my account without any reason after 18 days.
Never don't use this company to forward your packages.
Shipito is very better....
PC
Poli C.
Fast and Secure Shipping!
I've used the BuyForMe service of comGateway wherein they will buy a watch on behalf of me (since the US merchant doesn't accept an international credit card) and I was amazed thats even possible! I got my Fossil and Casio watches now. Very FAST shipping from US to Philippines. Got my package in 3 days! Im really happy as well that they have a $15 discount for first time shipper. So I saved a lot.Thanks comGateway!
CT
Chen T.
I absolutely love comgateway
I absolutely love comgateway. I have ordered everything I need using comgateway. Shipping is very fast, customer service is great! Try it guys!
PP
Paul P.
Impressive BuyForMe Service!
I've used comGateway.com to buy a watch. I was impressed with the BuyForMe service that they've offered me. I'll be using comgateway.com from now on. Excellent service and fast delivery! Highly recommended!
Staff go through your items and "discard" them without permission
The last time I shipped with comGateway, my perfume gifts were intact because they were Clinique.
In my most recent shipment, I have received a luxury perfume miniature from Acqua de Parma and samples from Diptyque and other designers which are have a retail price of 2.20usd per millilitre, my items have been "discarded" or more than likely pocketed by some dishonest staff!
It seems like the reasons comgateway has provided as to why my expensive designer perfumes were discarded are unsatisfactory. Quote: "The value of the samples is US$ 0.00 as they are free samples by definition..."
These luxury perfumes are from a high-end store - Barneys New York, and not some online discount shop. Worse still, I used comGateway's BuyForMe service which i was charged an additional 5% on top of my total purchase. I had clearly stated that if any one of the items including gifts were unavailable, I would not have proceeded with my order, and now my some items are missing after using their service!
My expensive designer perfumes such as Acqua de Parma are exclusive gift WITH purchase items that DO have a value more than its technical price as you cannot buy them and some are collectable items.
For example, a full-sized 50ml perfume is priced at 110usd, of which comgateway "discarded" my 5ml miniature which is technically worth 11usd. Just check out barneys.com page - acqua di parma colonia eau de cologone natural spray. (Unfortunately, trustpilot does not allow links to be posted in reviews)
Barneys do not offer ANYTHING for free and I had to purchase 150usd worth of items in order to get what your company deems "free" samples.
The replacement items you are sending over are not equivalent (two cheap, unbranded perfumes, someone else's samples - mascaras and one make up fix which I have no idea of its past origin) cannot replace the value of my luxury perfume samples.
How can I ever trust comgateway whose staff have "discarded" my items which I have entrusted the company to ship to me, without obtaining my permission?
SC
Sofia C.
Do not use this company
Do not use this company. I used them for the first time to ship clothes from the US to Mexico, and while everything seemed to be going well, once the shipment was out of the US and I had an estimated delivery date, everything went wrong. For whatever reason, the shipment was routed from the US to Singapore and then to Mexico, and was then delayed for TWO MONTHS - I contacted comGateWay customer service several times, and never ever received a satisfactory explanation or solution. Once my shipment was finally released from customs and on its way to me, the DHL Mexico courier handed me a bill for 141 USD (in Mexican pesos) and told me I had to pay handling, customs and custody charges for my clothes in order for them to be delivered, or they would be lost. I contacted comGateway a week ago about this, and they have been utterly unresponsive. WORST service - use anyone else.