Bin Kiat C.
Response was fast and adequate.
Response was fast and adequate.
Response from comGatewayOct 22, 2026
We're pleased to hear our response met your needs. Thank you for choosing comGateway!

Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Bin Kiat C.
Response was fast and adequate.
Response from comGatewayOct 22, 2026
We're pleased to hear our response met your needs. Thank you for choosing comGateway!
Kenneth Z.
Excellent, responsive and helpful customer service! I've been with them for years and I'm very satisfied!
Response from comGatewayOct 15, 2026
Thank you for choosing comGateway, we look forward to serving you again!
Robert M.
I have been using comGateway for well over 10 years. They have never let me down. The item storing and shipping process has been streamlined over time and is working very well today. Some people offer items at a good price but then want an exorbitant price for shipping; that's where comGateway comes in. I send multiple items to one address and have it all sent in one package, making it lighter and cheaper, and all will arrive together at once. The dashboard provides a clear overview of your items, requiring only a description, price, and quantity. Cannot recommend highly enough.
Response from comGatewaySep 22, 2026
Thank you for your wonderful review! We love hearing how our OneBox service helps you combine shipments and save on costs – that's exactly what we're here for. Thank you for over 10 years of trust and for choosing comGateway!
Derry S.
I've relied on ComGateway for more than five years and my experience has been consistently excellent. While their rates are not the cheapest, the reliability, quality, and professionalism of their service more than justify the price. Highly recommended.
Response from comGatewaySep 22, 2026
Thank you for your kind words and for choosing comGateway! We're honored to have earned your loyalty. We look forward to serving you again!
Rohit Kumar N.
Com gateway have been using it from last year and now this year also, found it very reliable and most effectively customer service agents are very quick responding to my requests, and furthermore get up-to date trackings of my orders best wishes Rohit Kumar
Response from comGatewaySep 15, 2026
Thank you so much for your wonderful 5-star review! We're delighted to hear that our service met your expectations and look forward to continuing to serve you. Thank you for choosing comGateway!
D K.
Until otherwise proven, Comgateway continues to be a trusted freight forwarder for me from its US office and team. Having been a member for almost a decade, reliability, and trust has been consistent. Their customer service team has also been exceptional, Rhea is one good example. :) Shipping price may have gone up due to the global marco environ, but for now still acceptable!
Response from comGatewaySep 3, 2026
Thank you for your trust and loyalty over the past decade! We're so glad Rhea and our team have consistently met your expectations. We truly appreciate your support – thank you for choosing comGateway!
Khee K.
I like the revised updated app, very efficient and intuitive.
Response from comGatewayAug 31, 2026
Thank you for your feedback! Your support means a lot to us – thank you for choosing comGateway!
AACe T.
I had an excellent first experience with comGateway’s BuyForMe service. As an international buyer, I needed help purchasing urgent replacement parts from a US seller that could not accept my Singapore-issued credit card. Smile from customer service was responsive, patient and very helpful. He guided me through the BuyForMe process, explained the membership options clearly and helped ensure my order could proceed smoothly. The payment process was straightforward, and I especially appreciated the support in coordinating my urgent order for vessel replacement parts. I am now looking forward to using comGateway for future US sourcing and international forwarding requirements. Very good customer service and a useful solution for overseas buyers purchasing from US merchants.