comGatewayReviews of secure.comgateway.com

Další falešný místní poskytovatel pseudoplateb! Nechtějí vaše podnikání a peníze, jen aby se přihlásili, než vám řeknou, vy nemůžete získat takovou elitní službu! Chudak! Cele toPřihlášení na tuto platformu bylo vším, jen ne bezproblémové a profesionální . Pokud je vaším cílem zdržet vaše podnikání a nezískat potřebnou službu, pak rozhodně použijte Comgate, ale působí to jako zbytečná kolonoskopie. Z mé zkušenosti, zde se budete muset ohýbat, jen abyste ukojili jejich nevysvětlitelné standardy a požadavky, které nelze sdílet ani definovat, ale které rozhodně nesplňujete. Z mé zkušenosti, Comgate nemá zájem o vaše podnikání ani o to, abyste byli klientem, je to jen humbuk k nafouknutí účetnictví a ukázání pseudoúspěšného obchodního modelu. Naprostý nesmysl!

Their systems are as antique as the Model T Ford. It is nearly impossible to deal with them. They are very unhelpful. I believe all their support is provided out of China, and it is nearly impossible to communicate with them if you have a problem. I strongly suggest using another consolidator who will undoubtedly be more helpful and accommodating.

Have spent tens of thousands of dollars with this company over the years and can confidently say, the worst customer experience imaginable. Very little accountability and poor customer experience.

Packaging was insufficient. Despite requests to ensure package contents were protected on all sides by bubble wrap, packing beans were instead used, resulting in items shifting loose in the package as the packing beans migrated from one end of the box leaving no protection other than the outer cardboard. Claim on insurance delayed and not currently paid out - requesting same details already provided along with (14) photos provided already. Best look for alternatives to Comgateway, customer service is bot-like and will consume your time like it doesn't matter.

Unreliable and terribly slow

Used to be OK but now the BIGGEST RIP OFF. Quoted 200 usd to send a shirt and jacket claiming it was 8.5 kg. More than my actual purchase. Do not use!!

I had been using this consolidator for over a year with no issues until recently, when they arbitrarily changed my address in their system without informing me. Due to this unannounced change, they rejected multiple packages of mine, which caused significant inconvenience. Eventually, I switched to another consolidator, but surprisingly, they accepted one last package after I had changed services. Now, they are refusing to forward this package to my new consolidator. When I contacted their customer support for assistance, the representative, named CS03, was unhelpful and blamed me for not noticing their address change notice on their website. This lack of direct communication and poor handling of the situation has been extremely frustrating. I am disappointed with the way they've handled my situation and their customer service's approach. I advise anyone considering using this service to look elsewhere to avoid similar issues. Their lack of transparency and accountability is concerning and not what you'd expect from a reliable service provider.

I have been using CGW for years and the service standards have really slipped. They actually lost my item and they refused to compensate me for it. Please seriously reconsider using them. Look for other options!